Sands Ford of Pottsville

LONG TIME SINCE I BOUGHT A NEW CAR EVERYTHING WENT QUICK BUT I THINK I PAID TOO MUCH. I SAW THE CAR I WANTED ON LINE BUT WHEN I ARRIVED THE CAR HAD BEEN SOLD. EVERYTHING WENT QUICK BUT I THINK I PAID TOO MUCH. I SAW THE CAR I WANTED ON LINE BUT WHEN I ARRIVED THE CAR HAD BEEN SOLD. More

Professional, no "fluff" or cheap tricks They were very professional and did not try any of the tricks some people think dealerships do to get you to buy something. Great experience. They were very professional and did not try any of the tricks some people think dealerships do to get you to buy something. Great experience. More

great service Jim was very helpful with me getting a new car he even picked the one out that I picked without me saying anything absolutely amazing Jim was very helpful with me getting a new car he even picked the one out that I picked without me saying anything absolutely amazing More

Superior Customer Service The service staff at Sands Ford always goes above and beyond. They make sure that all my service needs are taken care of. They go out of their way t The service staff at Sands Ford always goes above and beyond. They make sure that all my service needs are taken care of. They go out of their way to pick up and/or deliver my car to me. Never had a problem in the seven years I have been taking my vehicles there for service. I highly recommend them to all my friends and co-workers. More

Nice service and staff. Recently purchased a 2013 Dodge Grand Caravan. I dealt with John for the sale, and Larry for the financing. Upon starting the van for the first ti Recently purchased a 2013 Dodge Grand Caravan. I dealt with John for the sale, and Larry for the financing. Upon starting the van for the first time, it was sitting for a while so the rotors were rusted like no tomorrow and it took some real effort to get it going. During the test drive, we were told that if that persisted after we bought it (if we did), they would take care of it for us. After some back and forth with the salesmen and running some numbers, you know, the usual, we decide to buy the van. As it turns out, the problem still presented after a trip down to WV. Called the dealer up, and they schedule an appointment with us. Anyway, long story short. It needed new brakes, and I got what the dealership promised. Working with John was a pleasure, Larry was great (the finance guy), and it was an all around good experience. On a side note, it's about the only dealership with a playroom for the kids, and it's fantastic. Would recommend this dealer to others in a heartbeat. More

A Comfortable Experience The staff at Sand's was attentive and patient, without being overly aggressive. At the onset, that convinced me I wanted to do business with the Sand The staff at Sand's was attentive and patient, without being overly aggressive. At the onset, that convinced me I wanted to do business with the Sand's group. They went the "extra mile" by getting me better interest rates than I had arranged on my own. Though used, the vehicle is clean and in exceptional condition; and the price was very reasonable. I will recommend Sand's Auto Group to any who ask, and even to those who don't. More

Excellent Customer Service and Sales My overall review for Sands Ford in Pottsville, Pa. is excellent! From the moment I had walked in the doors to the moment I had left with my car I ha My overall review for Sands Ford in Pottsville, Pa. is excellent! From the moment I had walked in the doors to the moment I had left with my car I had gotten excellent customer service. Not only from the salesman Bob Richardson, but from the other salesmen too. I was treated with respect and was not pushed into a car I didn't want. I would definitely recommend going to Sands Ford for your next vehicle. My son is now being helped there and I know he will get the excellent customer service like I had gotten. Thank you Sands Ford! More

Sub-par After the hail storm in Reading, Pa my car was totaled... While searching for a new car I found the car I had wanted for a very long time at this lot, After the hail storm in Reading, Pa my car was totaled... While searching for a new car I found the car I had wanted for a very long time at this lot, and bonus it was in my budget. I had a nice size down payment, and was told I was guaranteed a loan. I put money down to hold the car until I was officially approved for a loan, under the assumption that they would hold the check until I was approved. Day after I out down payment on car, I didn't hear from anyone, later in the evening I had to call to check on the status of the car... Turns out finance guy went home sick.. Day two.. Found out my check was cashed, and I still wasn't approved for a loan... I was told that I couldn't get the car that I wanted, but I needed to get a more expensive car... That I didn't want... Long story short I was promised things and they weren't delivered... My sales guy was nice but talked around a bush.. Felt very taken advantage of... And belittled... In the end I borrowed money from a friend to buy the car and didn't get a loan through them. Grateful to be done with the company. More

Excellent Experience Bought a 2010 Jeep Wrangler, site unseen, everyone involved made the process very simple and fast. They also sent two very friendly gentleman to deli Bought a 2010 Jeep Wrangler, site unseen, everyone involved made the process very simple and fast. They also sent two very friendly gentleman to deliver it to my door. More

My son and i bought a jeep wrangler on the way home it had the eath wobble they said it was the tire pressure. I changed the stabilizer and it never happened again. My son drove an hour to get service so had the eath wobble they said it was the tire pressure. I changed the stabilizer and it never happened again. My son drove an hour to get service so they could tell him it was the tire pressure. The stabilizer was a 37.00 part that they would not change for him. More