
Sandia BMW Mini
Albuquerque, NM
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Excellent service as usual. Joseph is the best service advisor I have ever done business with. The whole staff at Sandia Bmw is top notch and a pleasure to do business with. advisor I have ever done business with. The whole staff at Sandia Bmw is top notch and a pleasure to do business with. More
Seamless process. Thanks Scott for the great effort and supreme service. Always a pleasure coming to Sandia BMW/Mini. Will always refer this dealer to friends and family. supreme service. Always a pleasure coming to Sandia BMW/Mini. Will always refer this dealer to friends and family. More
We bought our first BMW from Rick. We remembered how wonderful it was working with him. So we gave him a call when we decided to purchase a new car. His excellent product knowledge really helped during wonderful it was working with him. So we gave him a call when we decided to purchase a new car. His excellent product knowledge really helped during the selection of both purchases. Even though our car purchase was significantly delayed by the Corona virus, Rick kept us updated during manufacturing through delivery. More
Great experience, staff was friendly, knowledgeable and helpful. Joseph asked if I had any concerns and addressed them, I left dealership confident and satisfied. Thank You so much for the great service helpful. Joseph asked if I had any concerns and addressed them, I left dealership confident and satisfied. Thank You so much for the great service experience. More
Roxy is fantastic. Great job staying safe and making a delivery of a new car with a pick up of the trade in during these challenging times at our house. Kevin was fantastic explaining all the intricate d delivery of a new car with a pick up of the trade in during these challenging times at our house. Kevin was fantastic explaining all the intricate details of the different options on the vehicles. More
Todd is always friendly and professional. It was easy to schedule a service appointment on-line. I didn’t have to wait when I arrived. The service notification process doesn’t seem to be quite accurate and schedule a service appointment on-line. I didn’t have to wait when I arrived. The service notification process doesn’t seem to be quite accurate and my car didn’t need service yet, but that was not Todd’s fault. In this time of Shelter-in-place it was an outing and potential exposure that could have been avoided. More
As usual, the service I received from Sandia BMW was superb and Joseph went out of his way to take care of me and my car. He scheduled my appointment to ensure a loaner car was available and then kept m superb and Joseph went out of his way to take care of me and my car. He scheduled my appointment to ensure a loaner car was available and then kept me informed throughout the day about the scheduled service and a few additional requirements that were discovered during the routine inspection. All in all, I can't think of anything more that Joseph or Sandia BMW could have done to make my experience better and I appreciate the many courtesies that were extended to me. More
Kurt Johnson was superb with his help. So was Josh Romero and Cameron. Another Josh was Fantastic because he transferred the music from my old BMW to my new Bimmer. Overall as good as always!!! Romero and Cameron. Another Josh was Fantastic because he transferred the music from my old BMW to my new Bimmer. Overall as good as always!!! More
Everything was done via email and text. Sales Consultant delivered the vehicle to my residence in Farmington (6 hour round trip drive).....which I was truly appreciative of. My only disappointment was the f delivered the vehicle to my residence in Farmington (6 hour round trip drive).....which I was truly appreciative of. My only disappointment was the fact I was told it had a heated steering wheel, when in fact it did not. I believe it was honest oversight. Overall...a happy and continued customer in the future. More
Cynthia BMW is the best! Concierge service treats you like Alfred treats Bruce Wayne. I only wish BMW would make their new cars a little more affordable. But I still love my old one. :) like Alfred treats Bruce Wayne. I only wish BMW would make their new cars a little more affordable. But I still love my old one. :) More