
Sandia BMW Mini
Albuquerque, NM
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If it’s not the the best BMW service department in the USA, it’s close. Serving in the military, I have my BMWs serviced in many locations nationwide. Sandia is by far the most responsive, friendly, hones USA, it’s close. Serving in the military, I have my BMWs serviced in many locations nationwide. Sandia is by far the most responsive, friendly, honest and fair that I have experienced. The work is high quality. Every service team member I have worked with is truly professional. Jake has taken care of me over the past couple years and has always come through, even when I’m in a rush and just passing through town. If have option of getting your car to Sandia... do it. Thank you Sandia. D. Robinson. More
Joseph, went above and beyond what I expected during my service appointment and afterwards. Checking on me by phone to make sure all repairs were my satisfaction and done correctly. When I walk into Sandia service appointment and afterwards. Checking on me by phone to make sure all repairs were my satisfaction and done correctly. When I walk into Sandia BMW I look for Joseph. More
Joseph V. Is the best service adviser. He is always going above and beyond. Out of the ballpark customer service. Always a pleasant experience, covid safe environment and always nice to grab a coffee. above and beyond. Out of the ballpark customer service. Always a pleasant experience, covid safe environment and always nice to grab a coffee. More
Great business and very caring about your concerns. I work night shift. They are attentive to call me outside of my sleeping hours. My 2013 BMW runs well thanks to them. After I checked a few local bus work night shift. They are attentive to call me outside of my sleeping hours. My 2013 BMW runs well thanks to them. After I checked a few local businesses to see if I could get things done at a lower cost, i was pleasantly surprised that Sandia BMW was right on the price and sometimes a little more reasonable. And i like getting my car repaired or maintenance done at the dealership. Everyone there is simply great. Thank you! More
Everyone is really friendly. Best customer service,amazing experience and dealer ever. I really appreciate to Joseph. This is only Car dealer that i can trust service,amazing experience and dealer ever. I really appreciate to Joseph. This is only Car dealer that i can trust More
The service department is great. Jacob Mueller was on top of everything and he is very knowledgeable. He took the time to listen and get my BMW fixed correctly. of everything and he is very knowledgeable. He took the time to listen and get my BMW fixed correctly. More
Patricia Montoya is great sales person. She gave good options and explained things nicely and politely. We bought two cars from her. So far happy with purchase. options and explained things nicely and politely. We bought two cars from her. So far happy with purchase. More
I usually don’t write reviews, but Kurt was my sales person and he was phenomenal, did everything you could ask a sales person to do for you. He introduced me to the service people, the finance guy (Bil person and he was phenomenal, did everything you could ask a sales person to do for you. He introduced me to the service people, the finance guy (Billy) was great, also. They didn’t put pressure on me at all, which is quite nice since most sales people do. The BMW genius was also very helpful, made sure we knew how to work the car. Overall great people and great environment! More
Lexus sent me for emission test during Covid19 shutdown of businesses. Their machine needed renewal and Lexus and BMW were working together for that purpose. of businesses. Their machine needed renewal and Lexus and BMW were working together for that purpose. More