Sandia BMW Mini
Albuquerque, NM
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Roxy is fantastic. Great job staying safe and making a delivery of a new car with a pick up of the trade in during these challenging times at our house. Kevin was fantastic explaining all the intricate d delivery of a new car with a pick up of the trade in during these challenging times at our house. Kevin was fantastic explaining all the intricate details of the different options on the vehicles. More
Todd is always friendly and professional. It was easy to schedule a service appointment on-line. I didn’t have to wait when I arrived. The service notification process doesn’t seem to be quite accurate and schedule a service appointment on-line. I didn’t have to wait when I arrived. The service notification process doesn’t seem to be quite accurate and my car didn’t need service yet, but that was not Todd’s fault. In this time of Shelter-in-place it was an outing and potential exposure that could have been avoided. More
As usual, the service I received from Sandia BMW was superb and Joseph went out of his way to take care of me and my car. He scheduled my appointment to ensure a loaner car was available and then kept m superb and Joseph went out of his way to take care of me and my car. He scheduled my appointment to ensure a loaner car was available and then kept me informed throughout the day about the scheduled service and a few additional requirements that were discovered during the routine inspection. All in all, I can't think of anything more that Joseph or Sandia BMW could have done to make my experience better and I appreciate the many courtesies that were extended to me. More
Kurt Johnson was superb with his help. So was Josh Romero and Cameron. Another Josh was Fantastic because he transferred the music from my old BMW to my new Bimmer. Overall as good as always!!! Romero and Cameron. Another Josh was Fantastic because he transferred the music from my old BMW to my new Bimmer. Overall as good as always!!! More
Everything was done via email and text. Sales Consultant delivered the vehicle to my residence in Farmington (6 hour round trip drive).....which I was truly appreciative of. My only disappointment was the f delivered the vehicle to my residence in Farmington (6 hour round trip drive).....which I was truly appreciative of. My only disappointment was the fact I was told it had a heated steering wheel, when in fact it did not. I believe it was honest oversight. Overall...a happy and continued customer in the future. More
Cynthia BMW is the best! Concierge service treats you like Alfred treats Bruce Wayne. I only wish BMW would make their new cars a little more affordable. But I still love my old one. :) like Alfred treats Bruce Wayne. I only wish BMW would make their new cars a little more affordable. But I still love my old one. :) More
Joseph went out of his way to make my service visit worthwhile! He was very friendly and upbeat. An excellent experience for me. Thanks for everything! worthwhile! He was very friendly and upbeat. An excellent experience for me. Thanks for everything! More
Smooth transaction in a professional manner. Purposeful communication. Easy to work with. Detailed explanations provided. Very friendly staff. A clean bathroom and showroom. No stress in making a purchas communication. Easy to work with. Detailed explanations provided. Very friendly staff. A clean bathroom and showroom. No stress in making a purchase. More
Awesome service as usual. I have been a customer for over 15 years and I always trust BMW. Service is fast and efficient. Everybody treats you with great respect 15 years and I always trust BMW. Service is fast and efficient. Everybody treats you with great respect More
Jake and Felicia were very friendly and helpful. I had a amazing experience at Sandia BMW. Jake made sure that my car was perfectly serviced with everything that needed to be done. amazing experience at Sandia BMW. Jake made sure that my car was perfectly serviced with everything that needed to be done. More