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Sandia BMW Mini

Albuquerque, NM

4.8
637 Reviews
Sandia BMW always has an eye out for the best interests of drivers in Albuquerque, Sandia, and Rio Rancho. We understand that selecting a new model is both an important and exciting decision. We want to be a part of that process with you, offering advice, providing various resources, and ultimately helping you drive off the lot in the comfort of a BMW.So you can better understand the many services our dealership provides, we’ll be briefly touching on our new BMW inventory, finance center and service shop. Hopefully, once you learn about us, you’ll stop by and we can get to know you!
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6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 637 reviews

October 12, 2023

Quick and easy check in of my car. Great diagnostic and checkup of the car Great prices and easy check out. More

by terrencejrichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mueller. Patrick Gonzales
Oct 14, 2023 -

Sandia BMW Mini responded

We are glad to hear that you had a quick and easy check-in for your car, received a great diagnostic and checkup, and found the prices to be reasonable. When the process is smooth and the service is thorough, it's a win-win. Thanks for sharing your thoughts!

October 10, 2023

Team was able to fix my tire in an hour and cleaned the exterior too! Great job! More

by Donnaflock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Oct 12, 2023 -

Sandia BMW Mini responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 08, 2023

This dealership is unmitigated disaster. It's the blind leading the blind. Except for one junior person ( Sebastian) all others are just sitting around collecting a paycheck from a faceless More

by carlosfconcepcion
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Xxxx
Oct 09, 2023 -

Sandia BMW Mini responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 14, 2023 -

Sandia BMW Mini responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Barry Bolio, the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Barry Bolio General Manager bbolio@sandiabmw.com

October 07, 2023

The Work was done competently and car returned in great shape in the time specified. More

by Jrmichael57
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Roberto
Oct 10, 2023 -

Sandia BMW Mini responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

October 06, 2023

They always get me in for service I. A timely way, even when it’s unexpected - like the flat tire I had earlier this week. I do wish I’d have known not only that my tires have never bee More

by Kayceeslp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
October 05, 2023

Zack, our Service Associate was extremely, knowledgeable, courteous and helped make our Mini Car Service the best we could expect. Thank You Zack More

by Abe and Elizabeth
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Zack
October 05, 2023

Excellent, service, superb service by service advisor! !! Will definetly come back. Very nice looking dealership. More

by tito_samanamud
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jake mueller
Oct 06, 2023 -

Sandia BMW Mini responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 04, 2023

As always, I received excellent service at Sandia. Lee in service scheduled an immediate appointment, got me in on time, and got me back on the road Everything was explained clearly to me as far as More

by urbaneforester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee, Ray Pinon
Oct 05, 2023 -

Sandia BMW Mini responded

It's truly wonderful to hear that you had an amazing experience with Lee at Sandia BMW. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Staff is always kind and supportive of all my needs and work with you to get your vehicle back in a timely manner. Thanks Sandia Mini!! More

by Have no screen name
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Zach Mayne
October 01, 2023

I waited 3 days without my car for BMW to tell me they need more oil change records to prove I’ve been taking care of my car. THEN, Ion the drive home the driving train light comes on and it the engine no More

by ApoJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia
Oct 03, 2023 -

Sandia BMW Mini responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 09, 2023 -

Sandia BMW Mini responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Jackie Herrera the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Jackie Herrera Service Director jackieherrera@sandiabmw.com

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