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Sandia BMW Mini

Albuquerque, NM

4.8
503 Reviews

6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 503 reviews

July 15, 2023

The CS agent David Mirabal is outstanding. He took the time to explain everything the car was needing, and when it needed to be done. He was so professional and kind and went out of his way to More

by elfstyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mirabal
July 13, 2023

Always get great service for my motorcycles, good communication it is nice to get a demo bike for transportation while the motorcycle is being worked on More

by Erth2sever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee, Ray, Brett
Aug 14, 2023 -

Sandia BMW Mini responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that our service staff provided a great service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

July 13, 2023

Brought two of our vehicles in for annual service. Our service agent was very friendly and kept us informed regarding what maintenance was due before the vehicles were serviced and what maintenance wa More

by ValV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Rick
Aug 14, 2023 -

Sandia BMW Mini responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know your service agent provided a great service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

July 13, 2023

Patrick Gonzales and Samantha Morgan, the best people I’ve ever dealt with at the dealership! More

by Jwhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzales, Samantha Morgan
Aug 01, 2023 -

Sandia BMW Mini responded

We're happy you found our staff to be so supportive during your experience here at Sandia BMW.

July 12, 2023

The service was quick. The service representative explained everything before and after the service. I didn’t have any problems. More

by betsvillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mueller
Aug 13, 2023 -

Sandia BMW Mini responded

Thank you for choosing Sandia BMW! We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you! We appreciate your business and your Five Star review!

July 12, 2023

Clear and uncluttered showroom. Not too many cars on the floor, not enough for model comparisons for me - plus no EV cars, only a mini cooper. More

by B.dobbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas ( the service writer )
Aug 09, 2023 -

Sandia BMW Mini responded

Thank you for taking the time to leave us a review! Sandia BMW appreciates the Five Star review and we look forward to the pleasure of assisting you again.

July 11, 2023

Jake is a Great service advisor! The issue with car was resolved quickly and efficiently! More

by ymcarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake and Ben
Jul 25, 2023 -

Sandia BMW Mini responded

We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 11, 2023

Very efficient and helpful. video by service very informative. Car was delivered on time and clean More

by jlcruseabq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
P Gonzales
Aug 01, 2023 -

Sandia BMW Mini responded

We appreciate your positive review about your recent experience with us!

July 11, 2023

I have 3 different vehicles and BMW Dealership Sandia is probably the best I've ever used!! Great customer service and friendly personnel. I will highly recommend them to any BMW owner...Thank you More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick (Amazing!!)
Aug 09, 2023 -

Sandia BMW Mini responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that our service staff has succeeded in providing you with a great service experience! Sandia BMW appreciates your patronage and we anticipate the opportunity to assist you again in the future.

July 09, 2023

Prompt courteous service . The Video of findings on my car was nice.Answered my questions More

by doctorkayak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez
Jul 09, 2023 -

doctorkayak responded

See above

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