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Sandia BMW Mini

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
503 Reviews
Call Dealership (505) 884-0066

6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 503 reviews

July 21, 2023

David was great to work with and the technical team keep us informed of the whole process. The video of the work in progress was a great touch. Again thanks. More

by sternod, Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mirabal
Report | Print
July 20, 2023

Prompt polite and informative. They never rush anything and always explain what is going to happen and go over the bill. More

by rkz321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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July 20, 2023

Prompt polite efficient. The staff, especially Jake. The service manager was outstanding. He went above and beyond to help me with my issues. More

by janeschauer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Aug 01, 2023 -

Sandia BMW Mini responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2023

The best service at any dealer has ever given me. Lee in motorcycles was great, got my bike right in. More

by Billy Pedersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
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Aug 14, 2023 -

Sandia BMW Mini responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Lee provided a great service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

July 20, 2023

Does what they say at a fair price. Love the video real time updates. Will be back. More

by pnewman1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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July 19, 2023

Excellent service, knowledgeable technicians. I enjoy the video review of the work performed and the parts installed. More

by gmbhtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Mayne
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July 19, 2023

My service on my 2017 Mini Cooper Countryman has always been above excellent !! Zach in service has always been very professional and courteous, I’ve never had any difficulties getting an appointment! Than More

by dest1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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July 18, 2023

Accurate & quick service , price excellent for work accomplished. Car inspection very detailed and informative. Great More

by johndmajor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nmi
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Jul 24, 2023 -

Sandia BMW Mini responded

We are thrilled that you had a pleasant service visit!

July 15, 2023

Always great and prompt service from this dealership . Fixed everything, loaned me a courtesy car, reasonable price. More

by BMWs are best
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya, Jackie
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Jul 19, 2023 -

Sandia BMW Mini responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 15, 2023

Used to be five star. After warranty work on driveshaft, very upset. I’ve gotten over it. Hard to rebuild trust, especially with safety issues. With motorcycles, everythin More

by Jeff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealer service manager
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Aug 14, 2023 -

Sandia BMW Mini responded

Jeff, We strive to make sure you are satisfied with our services and welcome any feedback on ways we can improve. We apologize for any inconvenience you may have experienced on this visit, but please be assured, we will be looking into the issue. Thank you for your business and for taking the time to review our services. We hope to assist you again in the future.

Dec 05, 2023 -

Sandia BMW Mini responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Leigh Chapman the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Leigh Chapman Service Manager lchapman@sandiabmw.com

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