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Sandia BMW Mini

Albuquerque, NM

4.8
503 Reviews

6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 503 reviews

August 13, 2023

The staff at Sandy’s BMW were curtious and efficient. Their manner reassured me that my vehicle would be serviced and with all needed repairs completed to enable optimal car function. More

by eabaum58@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzales
Sep 09, 2023 -

Sandia BMW Mini responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 12, 2023

Incredible customer service. Excellent diagnostics. Fast repairs. Helpful in keeping costs at a minimum. I would recommend. More

by jimgillp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 26, 2023 -

Sandia BMW Mini responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

All dealers most of the time are good, good stock, nice buildings but what makes the difference is their people. Your salesman Rick, he is the difference, always honest and stubborn as a mule, in a good wa More

by Hugo.r.valverde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 21, 2023 -

Sandia BMW Mini responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Rick provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 09, 2023

Incredibly helpful! I had had a recent coolant issue, so even though I only came in for an oil change, they did a full diagnostic test and made sure everything was runni More

by Josieewilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
August 09, 2023

Chrystal Wright did a nice job! She was knowledgeable, friendly, and professional. V she knew the pros and cons of each of the MINI models. She was not pushy and did not oversel More

by benjaminlammons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrystal Wright
August 08, 2023

Stop in on our way from Texas with an issue on our countryman. Zach to great care of us and we were on our way. More

by jhoronetz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
August 08, 2023

They did an awesome job finding the leak on my daughters car. Plus easy to schedule with me being far away. More

by Steven Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 12, 2023 -

Sandia BMW Mini responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 06, 2023

The representative was very professional and considerate. Ithe problem was fixed to my satisfaction.in a timely manner. More

by enchantmentstudio123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Samanam
Aug 14, 2023 -

Sandia BMW Mini responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 05, 2023

Waiting for 2 hrs for a oil change? Nick was very knowledgeable and patient for me. More

by tireland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NickBriggs
Aug 31, 2023 -

Sandia BMW Mini responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Jackie Herrera, the Service Director, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Barry Bolio General Manager bbolio@sandiabmw.com

August 04, 2023

The service rep who helped me with my repairs for my MINI was excellent. He took extra time to explain absolutely everything. The repair service is also excellent. The technician makes a video of the car as More

by elfstyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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