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Sandia BMW Mini

Albuquerque, NM

4.8
503 Reviews

6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 503 reviews

September 02, 2023

I am treated well. They listen, they explain, and they do good work. I have not had any issues with both scheduled and unscheduled work done. I have complete confidence More

by bedecc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
leigh
Sep 23, 2023 -

Sandia BMW Mini responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 02, 2023

Complete jobs they promise and look for potential issues for me to consider later. Good for planning my service needs More

by Lee wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
August 31, 2023

David and Zach are always great when bringing car in for service. Thank you gentlemen More

by buckaaron72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
August 31, 2023

Fantastic customer service. Was able to handle an emergency situation immediately for us. Being from out of town was a blessing. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzalez
Sep 06, 2023 -

Sandia BMW Mini responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 29, 2023

Best service team and Nick is the best service advisor! Very professional! Amazing team! Thank you so much for your attention to detail! More

by alsegovia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Briggs Best Service Advisor
Sep 06, 2023 -

Sandia BMW Mini responded

Thank you for your kind words for our staff, we appreciate it!

August 29, 2023

Easy to schedule appointment and meet with advisor. Advisor kept me informed throughout the day and provided excellent customer service. More

by Ghurtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Brig
Sep 04, 2023 -

Sandia BMW Mini responded

We are thrilled that Andrew provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 28, 2023

Always service with a smile. Reps are trained to listen and ask questions to zero in on issues. More

by Arnoldsan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
August 26, 2023

Such a great service department. Thank you David and Zack! They always keep you updated and explain all work needed. More

by scott.parkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
August 26, 2023

Excellent technical service with friendly service managers who knows your name and keep you constantly aware of the status. More

by Mscotthurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 03, 2023 -

Sandia BMW Mini responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 25, 2023

Patrick was excellent and went above and beyond to help in every way possible during my service appointment. More

by janeteverett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Gonzales
Sep 01, 2023 -

Sandia BMW Mini responded

Thank you for your kind words about Patrick! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

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