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Sandia BMW Mini
Albuquerque, NM
503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 503 reviews
September 20, 2023
It was easy to schedule the 60k service for my motorcycle. I was on a cross country ride. The staff is very friendly and the service techs did a thorough job. motorcycle. I was on a cross country ride. The staff is very friendly and the service techs did a thorough job. More
by airhead4890
Employees Worked With
Leigh Chapman
September 20, 2023
They sold me a car knowing that the problem with my car had already been fixed. After I bought the car, it's tire blew out less than 2 miles from when I left the dealership with it. They tried to blame m had already been fixed. After I bought the car, it's tire blew out less than 2 miles from when I left the dealership with it. They tried to blame me for it, several times, saying that I hit a pothole or a nail. A nail would cause a flat tire, not a blowout. I have hit a pothole in the past that damaged a tire. There were no potholes on the stretch of interstate that I drove on after leaving the dealership. At that point I lost all faith in the dealership's integrity, and also I was worried that the car had other problems. I did not want to drive the car to Colorado so I asked for the sale to be canceled. It took a long time to convince the dealership that canceling the sale was the right course of action. I was informed the next day that the car had been fixed early the prior day, before I embarked on the effort to buy a different car. They were also going to go ahead with a $4,000 repair when they knew that they had repaired the car but did not tell me they had done so. More
by Erin
Employees Worked With
Frankie, Claudia, Zach
September 18, 2023
Great support. Attempted to cancel my appointment due to being busy however. It appears online system was not in synch with dealership appointment system. Attempted to cancel my appointment due to being busy however. It appears online system was not in synch with dealership appointment system. More
by Ali
Employees Worked With
Don’t remember
September 16, 2023
Roberto assisted me & was the first time I met him. He was polite & courteous & very friendly. I asked that he be my service advisor next time I take my car in for service. He was amazing! He was polite & courteous & very friendly. I asked that he be my service advisor next time I take my car in for service. He was amazing! More
by chris
Employees Worked With
Roberto Samanamud
September 15, 2023
Explained clearly the service that was to be performed and the associated cost. Performed thorough check of vehicle. Only improvement would be to run car through the car wash prior to return. and the associated cost. Performed thorough check of vehicle. Only improvement would be to run car through the car wash prior to return. More
by cehickox8
Employees Worked With
Jake
September 14, 2023
Very efficient, pleasant, helpful, and informative. Provided me all of the information I needed to make a good decision about what should be done to the car if anything. Provided me all of the information I needed to make a good decision about what should be done to the car if anything. More
by tiaroga
Employees Worked With
Jake mueller
