Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sandia BMW Mini

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
503 Reviews
Call Dealership (505) 884-0066

6001 Pan American Fwy

Albuquerque, NM

87109

Directions

By Type

Showing 503 reviews

October 14, 2023

Fabulous work and service very pleased with the work and the communication. Pat and Jake were phenomenal. More

by Chris.loidolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake , Pat
Report | Print
Oct 17, 2023 -

Sandia BMW Mini responded

We're thrilled to hear that you were pleased with the fabulous work and service provided, as well as the excellent communication. Pat and Jake's phenomenal service is greatly appreciated. Thank you for choosing us, and we look forward to serving you again!

October 14, 2023

They really exceeded my expectations. I love the ease of booking online and the seamless experience from start to finish. The service advisor really made me feel welcome which was the che More

by jenjendoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mirabal
Report | Print
October 13, 2023

Exactly as ordered, vehicle was serviced on time and done correctly. My service advisor, Patrick, was excellent and I will request thin when I go back to Sandia BMW. More

by swortzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Oct 14, 2023 -

Sandia BMW Mini responded

It's wonderful to hear that your vehicle was serviced exactly as ordered and that the service was completed on time and correctly. Patrick, your service advisor, played a crucial role in ensuring your satisfaction, and it's great to know that you plan to request him when you return to Sandia BMW. Thanks for sharing your positive experience!

October 12, 2023

Quick and easy check in of my car. Great diagnostic and checkup of the car Great prices and easy check out. More

by terrencejrichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mueller. Patrick Gonzales
Report | Print
Oct 14, 2023 -

Sandia BMW Mini responded

We are glad to hear that you had a quick and easy check-in for your car, received a great diagnostic and checkup, and found the prices to be reasonable. When the process is smooth and the service is thorough, it's a win-win. Thanks for sharing your thoughts!

October 12, 2023

Professional, detail conscious, focused on customer satisfaction, neat and clean, friendly…..but the coffee is awful! More

by stephenjnolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
Report | Print
Oct 13, 2023 -

Sandia BMW Mini responded

It's wonderful to hear that the service was professional, detail-conscious, focused on customer satisfaction, neat, and clean, and our staff was friendly. However, it's a bit of a letdown to hear about the coffee. It's great to know that we excel in the essential aspects of customer service. Thanks for sharing your thoughts!

October 12, 2023

Thanks for my new tires. I wish BMW had a lot more options for tires on my vehicle. I was very limited on the tire I had to put on my SUV and it does not have a very good rat More

by abqladycop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Oct 14, 2023 -

Sandia BMW Mini responded

You're welcome for the new tires! It can be frustrating when your vehicle has limited tire options, and it's important to ensure that the tires you choose meet your safety and performance requirements. Safe and reliable tires are essential for your vehicle's performance and your safety on the road. We appreciate your business. We look forward to assisting you in the future.

October 12, 2023

Courteous and professional, customer service! David Mirabel went above and beyond in diagnosing my mini coop. More

by Frannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mirabel
Report | Print
October 10, 2023

Team was able to fix my tire in an hour and cleaned the exterior too! Great job! More

by Donnaflock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Report | Print
Oct 12, 2023 -

Sandia BMW Mini responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

This dealership is unmitigated disaster. It's the blind leading the blind. Except for one junior person ( Sebastian) all others are just sitting around collecting a paycheck from a faceless More

by carlosfconcepcion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxxx
Report | Print
Oct 09, 2023 -

Sandia BMW Mini responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 14, 2023 -

Sandia BMW Mini responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Barry Bolio, the General Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Barry Bolio General Manager bbolio@sandiabmw.com

October 06, 2023

The Work was done competently and car returned in great shape in the time specified. More

by Jrmichael57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Report | Print
Oct 10, 2023 -

Sandia BMW Mini responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

1
...
18
19
20
...
51