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Sandia BMW Mini

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
502 Reviews
Call Dealership (505) 884-0066

6001 Pan American Fwy

Albuquerque, NM

87109

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Showing 502 reviews

November 02, 2023

Great service and friendly staff. Mathew the sales representative was helpful in showing the controls More

by trinityusr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Couture
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Nov 04, 2023 -

Sandia BMW Mini responded

Congratulations on your new vehicle! We are thrilled that Matthew provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 01, 2023

Every employee that I dealt with was very nice and respectful and concerned with my vehicle issues. Especially Cory who I interacted with. More

by Beemer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Nov 02, 2023 -

Sandia BMW Mini responded

It's great to hear that every employee you interacted with was very nice, respectful, and genuinely concerned with your vehicle issues. Excellent customer service, with a special mention to Cory, can greatly enhance the overall service experience. Your positive feedback is much appreciated!

November 01, 2023

Kristy was very professional sales lady and so are the staff at this dealership. It was a good experience. More

by ympathak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristy
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Nov 03, 2023 -

Sandia BMW Mini responded

It's fantastic to hear that you had a great experience and that Kristy provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Service is outstanding and they lead with innovation. Never a question with quality of experience. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lobato, Service Advisor and David, Technician
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Nov 03, 2023 -

Sandia BMW Mini responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Service department exemplary in every way. Issues fully explained and acted upon. Best motorcycle dealer I have ever seen More

by wvbowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman.
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Nov 01, 2023 -

Sandia BMW Mini responded

It's fantastic to hear that the service department at Sandia BMW is exemplary in every way, with issues fully explained and addressed. Being the best motorcycle dealer you've ever seen is a testament to our commitment to customer satisfaction and quality service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Always exceed our expectations with service completion times. Great staff as well. Could use more of vehicles with loaded tech (driver assist) demos. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
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Nov 01, 2023 -

Sandia BMW Mini responded

Exceeding your expectations with service completion times and having a great staff are positive aspects of your service experience. Your suggestion for having more vehicles with loaded tech (driver assist) demos is valuable and can enhance the customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

Excellent service from sales woman, finance woman, and service writer. Amazing hospitality and communication, very satisfied More

by sbarreras45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiarre Villegas
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Oct 31, 2023 -

Sandia BMW Mini responded

We are delighted to hear that you received excellent service from the saleswoman, finance woman, and service writer. It's also great that you experienced amazing hospitality and communication, leaving you very satisfied. Your positive feedback is greatly appreciated!

October 28, 2023

Quick and efficient I love taking my vehicle here for all its needs will continue to come back anytime my vehicle needs to be seen. More

by sototez48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
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Oct 28, 2023 -

sototez48 responded

Great an recommended

Oct 30, 2023 -

Sandia BMW Mini responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 27, 2023

Thank you Zak, for all of your assistance while servicing our Mini! Sandia Mini is the best! More

by Hdmovius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak
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October 27, 2023

Patrick the service writer is very knowledgeable about the products and Always put me at ease whenever I bring my car in for service. More

by jsw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Oct 28, 2023 -

Sandia BMW Mini responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Patrick went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future.

Oct 28, 2023 -

jsw25 responded

Thanks again

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