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San Leandro Chrysler Dodge Jeep RAM SRT

San Leandro, CA

4.4
1,782 Reviews
At San Leandro Chrysler Dodge Jeep, our goal is to exceed your expectations at all times. The moment your walk into our showroom, which features the latest Jeep Grand Cherokee, Jeep Patriot, Dodge Charger, Ram 1500 and Chrysler 200 models available, we intend to help you find a new or used car you'll love. But, our relationship doesn't end there. Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Chrysler, Dodge, Jeep and Ram parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end. You're also in good hands with our team of Chrysler, Dodge, Jeep and Ram lease and loan specialists. Getting a Bay Area car loan doesn't have to be a stressful situation. We will work to make sure you have a pleasurable experience, while also meeting your financial needs. So, what's the quickest and easiest way to experience this unmatched service? San Leandro Chrysler Dodge Jeep can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 1444 Marina Blvd San Leandro, CA, and we're are always happy to chat about new vehicles and answer any questions you might have.
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1444 Marina Blvd

San Leandro, CA

94577

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Showing 1,782 reviews

December 10, 2023

Very fast process great experience in and out with no problems Great customer service and respectful More

by rolanddavis81
Recommend Dealer
Yes
Dec 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We're thrilled to discover that your experience at our dealership was genuinely outstanding!

December 10, 2023

Took in a new 2022 truck with less than 100 miles for a recall part related to transmission. When I picked up and drove it back, it was grinding from the transmission. They forgot to put the Bolts ?? on th More

by ro.galvan
Recommend Dealer
No
Employees Worked With
Christopher Lopez was my service advisor.
Dec 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We sincerely apologize for the series of issues you've experienced with your new 2022 truck during the recall service. Your feedback is essential, and we deeply regret any inconvenience caused during this process. To address and rectify these issues promptly, we encourage you to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 10, 2023

Slow Took a long time for an oil change and a rotation. I expected an appointment would have been faster. More

by davoud.qorashi
Recommend Dealer
No
Employees Worked With
Alexander Gregory
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate you taking the time to share your feedback about your recent experience at our service center. We apologize for any inconvenience caused by the extended wait time during your oil change and rotation appointment. To better understand the specific circumstances surrounding your visit and to address your concerns, we kindly ask you to contact GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 09, 2023

I never feel like this service station is doing anything other than the bare minimum and trying to maximize profit. This is similar to other Jeep service stations and none make me we want to get another Jee More

by miles_fan
Recommend Dealer
No
Employees Worked With
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
Dec 09, 2023 -

miles_fan responded

I wish the service experience was as good as the Jeep makes you free when driving it. More often the experience makes me wish I went with a Toyota.

Dec 12, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your candid feedback and regret to hear about your less-than-ideal experience at our service station. Customer satisfaction is a top priority for us, and we genuinely apologize for any disappointment you've encountered. To better understand and address your concerns, we encourage you to reach out to GSM, CARLOS GABRIEL HIDALGO, via email at CGH@SANLEANDROCDJR.COM

December 09, 2023

Easy Things were explained making it easy to understand and service was quick compared to other locations. More

by malikbyrd
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
December 09, 2023

Val and Leon and Richard and Sal and the whole team they all work very hard the team there is very professional this is the 3rd car we got from you guys I appreciate the help of very good dealership warrant More

by FEBRONIO MENDOZA JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kale Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hidalgo Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Dinglasan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Ruvalcaba Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Jugbe, Richard Ferreira
Dec 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

We appreciate your willingness to share your exceptional experience with Val, Leon, Richard, and Sal. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 09, 2023

Friendly fast and professional Friendly fast and professional Friendly fast and professional Friendly fast and professional More

by kwaidoi
Recommend Dealer
Yes
Employees Worked With
Christopher Neale
Dec 11, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you so much for your positive feedback! We are delighted to hear that you had a friendly, fast, and professional experience with us.

December 08, 2023

Painful. Hard to get them to do a full evaluation of the water intrusion cause. So the fix is quite possibly $400 wasted on something that isn't the cause. More

by miles_fan
Recommend Dealer
No
Employees Worked With
Alexander Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
December 08, 2023

Very good, excellent work and helpful Excellent, they're very helpful. They solve your problems the near great. More

by Antey55
Recommend Dealer
Yes
Employees Worked With
Alexander Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Gregory
December 07, 2023

I am 65 yrs old and have dealt with a lot of dealers. I would rate Carlos as the best I have ever done business with. Leon was also excellent. Their customer service skills are amazing. I feel lucky to h More

by wheeler.kevinc
Recommend Dealer
Yes
Employees Worked With
Carlos H. and Leon
Dec 07, 2023 -

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you so much for taking the time to share your positive experience with Carlos and Leon. We are honored to be recognized by a seasoned customer like yourself, and your kind words mean a lot to our team. It's wonderful to hear that Carlos and Leon's customer service skills stood out to you and that you found their professionalism to be second to none. We appreciate your trust and are delighted to have had the opportunity to serve you. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future.

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