San Leandro Chrysler Dodge Jeep RAM SRT

Efficient, Fast & Friendly Easy drop off in the evening after close hours. Fast pick up the next day in the evening after I got off work. Excellent Service!!! Easy drop off in the evening after close hours. Fast pick up the next day in the evening after I got off work. Excellent Service!!! More

Antonio is great! Antonio and his finance guy are the best! There effort by listening to my needs got me a car I love! I’m happy Antonio was my sales guy Antonio and his finance guy are the best! There effort by listening to my needs got me a car I love! I’m happy Antonio was my sales guy More

Unfortunately my experiences haven't been the best From the time I leased a jeep wrangler from your location it's been a bad experience. Finance manager upsold me on everything even an alarm that was a From the time I leased a jeep wrangler from your location it's been a bad experience. Finance manager upsold me on everything even an alarm that was already installed on a 2017 which caused my monthly payment to skyrocket and have been screwed ever since. I moved yet cannot change service location which is inconvenient. On my first service my wheel lock was stolen from my vehicle by the service technician. Called for months without issue resolved. When physically came to get the issue fixed on next service, explained situation, dropped off first thing in the AM, did not receive call until almost closing to say vehicle was ready. Showed up to be told tire rotation wasn't performed due to no wheel lock found. I was outraged. All wheel locks had to be broken off and replaced without tire rotation and now my vehicle has tire chatter from missing rotation due to mud tires. If i had the choice I would never want to go back to this location and I wish I never purchased vehicle from the San Leandro location. I hope this information finds you well and can help the next person that comes to your location. More

Great pricing and service I had a great experience at this dealer, it’s my second purchase from them and I intend to buy again based on the positive experience. Mustafa was eas I had a great experience at this dealer, it’s my second purchase from them and I intend to buy again based on the positive experience. Mustafa was easy to deal with and got me what I wanted with minimal effort, he actually listened to my needs carefully and we executed the deal without the regular pompous at other dealers. More

Meh. Could be a lot better I’ve had issues with the service team and sales. The service team seems lazy to find solutions to problems... I had an issue with my active exhaust on I’ve had issues with the service team and sales. The service team seems lazy to find solutions to problems... I had an issue with my active exhaust on a new vehicle where it was not working properly at lower rpm... service took all day to say they couldn’t find a problem and gave it back with no solution. Sales was shady from the get go, I got a good deal on my vehicle, but they left out the fact of a few missing things like the second key fob and no OEM lug lock key until a week after the sale. During sale they said they were looking for it and would get it to me when they found it, and then tried to sell one at full price to me. More

Oil change and tire rotation We went in for an oil change and a tire rotation on 08/20. Waited about 2 hours only for our tires to not be rotated when they said they were and we w We went in for an oil change and a tire rotation on 08/20. Waited about 2 hours only for our tires to not be rotated when they said they were and we were charged for it. Additionally, we have tried to contact them and speak to a manager and no luck. An email was also sent and no reply. very displeased with service here. More

Service Very poor customer service.. they always say i dont know what kind of service is that.. and they always insist to charge you for diag..even its under Very poor customer service.. they always say i dont know what kind of service is that.. and they always insist to charge you for diag..even its under warranty.. this dealership in san leandro im so disappointed very.. im gonna find a way to write a letter to your main office regarding this More

Very bad experience The person who was assigned to help with my problem with my vehicle was always very friendly, and I never cease to apologize for the inconvenience cau The person who was assigned to help with my problem with my vehicle was always very friendly, and I never cease to apologize for the inconvenience caused to me, but unfortunately I cannot say the same about other staff who are in customer service, since their Deal was always very indifferent; Not only with my person but with different clients who came to ask for help, I am not racist, although they did do it with me, nor am I marginalizing anyone, but I cannot lie to how the deal was More

My car was out of service for 3 weeks I took in my car for service and things took a long time. In addition, when i got it back it was over heating!!!! They forgot to turn on the fan causi I took in my car for service and things took a long time. In addition, when i got it back it was over heating!!!! They forgot to turn on the fan causinf my car to overheat on the way home!!! I am not sure i would come back here with my car. I never had a car in the service department in 3 weeks. More

Management sucks.. I purchased my new vehicle 07/26/2019. I was told by my sales person and your general manager that they would order touch-up paint for me that day and I purchased my new vehicle 07/26/2019. I was told by my sales person and your general manager that they would order touch-up paint for me that day and have it send it to my house within a week. Nothing has happen yet. You can not get a hold of parts people, sales people ever. They put you on HOLD...........I have left message for my sales person to call.....No call yet.......... More