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142 Reviews of Salerno Duane Ford - Service Center
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May 07, 2024
Everyone is friendly and helpful and the car was done in great time. They go the extra mile. Thanks to Heather too! great time. They go the extra mile. Thanks to Heather too! More
by prince6a
Verified Customer
May 02, 2024
Very good service , Heather does a great job. Have the car serviced there every time. Have the car serviced there every time. More
by panoslt
Employees Worked With
May 01, 2024
Carrie and the team were great. I was kept well informed throughout the entire transmission replacement process. I was kept well informed throughout the entire transmission replacement process. More
by WYuk
Employees Worked With
April 16, 2024
Excellent, friendly service. They ordered the missing part and did the repair promptly. They even got an exemption for my warranty coverage. They ordered the missing part and did the repair promptly. They even got an exemption for my warranty coverage. More
by AARON
Employees Worked With
April 10, 2024
Had an unfortunate warranty issue with my new xx, but Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only Salerno Duane quickly diagnosed the issue and had me back on the road the next day. Can't say enough about the service department!!!!! It is the only place I will take my car for service More
by KATE.LINDO
April 01, 2024
Sales Dept good Service is a disaster, my truck has been in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be re in there 4 times every time the issues have not been corrected. No Loaners and they take days to even get the truck in the shop. Can not even be reached by phone. More
by jason@integratedtechsolutions
Employees Worked With
April 01, 2024
Heather has always been helpful and friendly. Of not for her I probably wouldn't have come back after Salerno put an aftermarket part in my vehicle and charge me for OEM. Of not for her I probably wouldn't have come back after Salerno put an aftermarket part in my vehicle and charge me for OEM. More
by bobpresti
Employees Worked With
March 21, 2024
Very good service, Special Thanks to Heather & Lou! Hope You guys Liked the Donuts. Filler Hope You guys Liked the Donuts. Filler More
by renald1956
Employees Worked With
March 20, 2024
ALWAYS a pleasure having the car serviced there. Also a big thank you to the fabulous guy who showed me how to hook up the battery tender! Also a big thank you to the fabulous guy who showed me how to hook up the battery tender! More
by cradet2020
March 17, 2024
If you want to use a service department as an example of how it should be done, then this is the one. Keith, Heather, Lou and the rest of the staff are the absolute best! The reason I have purchased and own how it should be done, then this is the one. Keith, Heather, Lou and the rest of the staff are the absolute best! The reason I have purchased and owned only Fords from Salerno Duane since 1992 is because of Keith and his staff. They are friendly, knowledgeable, accommodating and have kept all our vehicles in the best condition both mechanically and safety wise for over 30 years. I am always confident that I can put my wife and family in our vehicles with no worries. But most of all if you can TRUST the staff. They are like family, and I trust them implicitly. Keep up the great work! More
by fmoli
