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139 Reviews of Salerno Duane Ford - Service Center
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September 21, 2024
Service center is always helpful, very efficient and prompt with communication. The hours of operation are convenient and the options they offer are terrific. prompt with communication. The hours of operation are convenient and the options they offer are terrific. More
by geckert20
Verified Customer
September 10, 2024
Fast service they will also give updates regarding my suv service needed and flexibility providing a loaner car I recommend to anyone. service needed and flexibility providing a loaner car I recommend to anyone. More
by quezada2204
September 02, 2024
Great service kind staff! great location Nice office and warm customer service Thank you ! I will be back for sure great location Nice office and warm customer service Thank you ! I will be back for sure More
by MCCBDES2022
Employees Worked With
August 20, 2024
I had taken my car to another Ford dealer an they could not isolate the problem. Salerno Duane was able to do so. I wish they were more communicative. I was the one that had to call to find out the stat not isolate the problem. Salerno Duane was able to do so. I wish they were more communicative. I was the one that had to call to find out the status. More
by JLH
Employees Worked With
August 19, 2024
I brought my husband's truck in for his routine service. While the truck was there, Salerno Duane took care of a windshield wiper recall. Happy hubby, happy wife, happy life. Everyone is always incredibly While the truck was there, Salerno Duane took care of a windshield wiper recall. Happy hubby, happy wife, happy life. Everyone is always incredibly helpful, respectful, and always willing to make me feel like a priority. I won't go anywhere else for service on any of our Fords. More
by fishstriper
August 19, 2024
It was a very pleasant experience. Everyone helped resolving my car problem. I would recommend this service center to other ford owners Everyone helped resolving my car problem. I would recommend this service center to other ford owners More
by omgbabyboy1
August 19, 2024
)n FRIDAY AUG. 16, 2024 I could not start my car due to an ignition key problem. Not only was Heather Nicastro courteous & polite but she efficiently proceeded to g 16, 2024 I could not start my car due to an ignition key problem. Not only was Heather Nicastro courteous & polite but she efficiently proceeded to get me the help I needed. She is a credit to your Dealership More
by lhorner22140
Employees Worked With
August 14, 2024
Amazing service. This was my first time choosing Salerno after several poor experiences at other dealerships. I have no complaints and will be using Salerno in the fu This was my first time choosing Salerno after several poor experiences at other dealerships. I have no complaints and will be using Salerno in the future! More
by cschwalje82
Employees Worked With
August 14, 2024
Very poor communication and unfriendly staff. Purposely ignore phone calls when you’re inquiring about vehicle. Purposely ignore phone calls when you’re inquiring about vehicle. More
by NFOLK7
July 05, 2024
SD Ford service does not answer their phones. If a call goes to voice mail, the call is not returned. My service involved two recalls, so there was NO charge. Look a few questions down. Y If a call goes to voice mail, the call is not returned. My service involved two recalls, so there was NO charge. Look a few questions down. You don't provide a 'not applicable' choice. Just an example of their not putting themselves in your customer's shoes. More
by KATZHAUS
Employees Worked With
