Back

Salerno Duane Ford - Service Center

Summit, NJ

4.8
149 Reviews

149 Reviews of Salerno Duane Ford - Service Center

Sort by
May 10, 2025

Summit's Salerno Duane Ford Service Department is friendly and efficient. After striking out with another Ford dealership on a longstanding issue, Salerno Duane in Summit fixed it! They're very accom More

by GARY@SAGENDORF.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Very friendly and efficient in handling my service. I would highly recommend going there for service. More

by SRMOCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Got my Bronco’s oil changed and tire rotation. Service was fast and everyone was so nice More

by KSCIALABBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I worked with Geo to figure out exactly which e-vehicle was right for my plans. He was patient in answering my numerous questions and explained clearly what I needed to know to be able to get the most out More

by talianj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanni Salvador
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

easy and quick. This service dept goes above and beyond each visit. I didn't buy my truck at Salerno, only because I found it elsewhere. But I will continue to use t More

by Mikea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The best service team and experience in the business! !! Always a pleasure dealing with Heather and team. More

by lou.kruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Heather and Samantha were fantastic in their manner and their service and also were very knowledgeable! Great job! Thank you ! More

by SGBIRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Caliguari
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

The service was efficient and quick and the service advisors were friendly and knowledgeable. Very easy and pleasant experience. More

by jgsummit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

The team was extremely nice - They even went as far as filing a manufacturers rebate for all the new tires they installed for me. Highly recommended. More

by ken.hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Hanlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Heather and Carrie in the service dept are great! They are responsive, attentive, and goes to bat for the customer time and again. More

by Mikea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Nicastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...