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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
396 Reviews
Call Service Center (908) 277-6700

396 Reviews of Salerno Duane Chrysler Jeep - Service Center

Sort by
August 16, 2022

Very professional and courteous throughout the repair of my vehicle. The only issue I had was the long waiting time before being seen! I understand because of the times! More

by andrisg.dsl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
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August 16, 2022

Overall, it was a great service experience, which is truly rare these days. thank you! More

by marcreiter13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
Sep 07, 2022 -

Salerno Duane Chrysler Jeep responded

Happy to hear you enjoyed your service experience!! We appreciate your business and look forward to working with you again in the future. :)

June 21, 2022

They was rellay helpful to take care of my problems an was Satisfied with the care of MR MATT More

by roundtreec
Friendliness
Recommend Dealer
Yes
Employees Worked With
Boris Aguirre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Rosenberg
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June 21, 2022

The staff was very friendly and professional. They helped resolve my problem and I left completely satisfied. More

by eyezix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
June 21, 2022

Great service, great people and very helpful. Good work done and quality care of your car More

by GERMAINE_THOMAS2032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
June 21, 2022

Service was quick and efficient! Very accommodating and understanding! The staff was able to schedule me in very promptly and I received my car back in less than a week. I am definit More

by KYMMOROZCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Rosenberg
Report | Print
Jul 05, 2022 -

Salerno Duane Chrysler Jeep responded

So so wonderful to hear that we were able to make your experience such a good one! Our team takes great care to provide the best customer service possible, and it's wonderful to get that feedback from you. Thank you for your business and your time!

June 10, 2022

Excellent service to include resolving an unplanned issue requiring a reset of the radio to fix the volume. Al and Matt were great! More

by jamiekiess4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep Matt, Allie Rosenberg
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June 07, 2022

I love dropping my vehicles with the Salerno-Duane service team. I am trust them to check for any safely issues and address any of my concerns. They are a very pleasant 7:00 morning crew. Thank you More

by lauramccelmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali, Caitlin, Kenny, David, Jake, Derek and Matt
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Jun 08, 2022 -

Salerno Duane Chrysler Jeep responded

The pleasure is all ours! :) Thanks for trusting us to service your vehicles!

May 25, 2022

everone hear passes the buck instead of handling the customers issue still waiting to hear about the power steering gear from customer care More

by fwustefeld
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
allan
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May 25, 2022 -

Salerno Duane Chrysler Jeep responded

Our sincerest apologies that you were not happy with your experience! Customer service is extremely important to us so we appreciate your feedback. Would love the opportunity to speak with you further on this. Please contact me when time allows. Thank you again for your feedback and your time. Allie Rosenberg, 908-277-6700

May 09, 2022

Excellent service. Great assistance from the manager regarding a MOPAR service contract for three oil change and tire rotations.. More

by jamiekiess4
Recommend Dealer
Yes
Employees Worked With
Service manager and service advisor
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