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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
396 Reviews of Salerno Duane Chrysler Jeep - Service Center
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April 16, 2023
Went in to fix my front breaks due to my breaks making noise and they were able to fix it in efficient time noise and they were able to fix it in efficient time More
by waltersj1990
Verified CustomerEmployees Worked With
Other Employees :
Ralph Cattle
April 15, 2023
Very easy process to deal with. Good communication from the service rep Ralph. Only negative is that they should have more loaner cars. Good communication from the service rep Ralph. Only negative is that they should have more loaner cars. More
by dnight0
Employees Worked With
Ralph Cattle
April 10, 2023
Have been a customer here fir about 30+ yrs. Woukd not go to any other dealer. Sales is great,very respectfully of your time. M.Salerno sr. Was a great person to work with,now his Son Mike Jr. I Woukd not go to any other dealer. Sales is great,very respectfully of your time. M.Salerno sr. Was a great person to work with,now his Son Mike Jr. Is running the show,& doing a GREAT JOB . He show the Salerno care for customers & there needs. The Finsnce dept still has some problems, they don't offer a selection of extended warranty, only hsve one. The service dept has been changed completely. Service is far better now than some years ago,but even then it was good now its exceptional. They now have valet who take your car when you arrive,thus not having you with your readers hanging out onto main road way. No more automated tele system ,live person answers phones & directs to what dept you need. All I. All vast updates have been made. What was Great us now even Greater. Have sent a number of family & friends to them over the years & will continue to do so. More
by Chrysler/Dodge/Jeep
Employees Worked With
Other Employees :
Alex Shaikh
April 10, 2023
I am a frequent flyer at this service center and I find them to be excellent! I own a business in town and they always help me out with our vehicles. them to be excellent! I own a business in town and they always help me out with our vehicles. More
by jhauer2212
Employees Worked With
Other Employees :
Ralph Cattle
April 10, 2023
Great customer service, the staff are all a pleasure to work with and the service was quick! work with and the service was quick! More
by dre251521
Employees Worked With
April 04, 2023
Did work efficiently and in a timely manner. Polite courteous and on schedule. Thanks for service Polite courteous and on schedule. Thanks for service More
by lmparisi1
Employees Worked With
February 11, 2023
Great service. Appreciate the wash and promptness. Need more room for drop off and pick up Appreciate the wash and promptness. Need more room for drop off and pick up More
by tconniff0
Employees Worked With
February 08, 2023
Great communication throughout the experience and gave a full breakdown of the work being done full breakdown of the work being done More
by joseph.t.arens
February 01, 2023
From start to finish, I had a great experience. Thorough, helpful and courteous (from everyone), I walked out with a smile on my face knowing my car was complete and I was taken care of. Thank you. Thorough, helpful and courteous (from everyone), I walked out with a smile on my face knowing my car was complete and I was taken care of. Thank you. More
by citygirlblue
Employees Worked With
Cristina, Felicia, the valet and the other gent at the front desk. 5 stars
