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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
396 Reviews

396 Reviews of Salerno Duane Chrysler Jeep - Service Center

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May 15, 2023

Billy is the best! Showed me great customer service. Very knowledgeable and tried to stay wishing my budget while providing the needs for my Jeep. More

by jillfhampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Excellent service and communication back to us. They solved our issue and provided excellent customer service to is More

by bethscherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Clean waiting area, knowledgeable staff, convenient location, service many brands, offer service specials, online scheduling for service More

by iceblue74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

They were super helpful and kept in touch with me during the whole process thanks More

by cbhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
May 01, 2023

It was a great experience. Service center/lot is a little small but the service was quick. More

by opheliavx2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Always responsive and try to work with your schedule. Don’t push I needed work. More

by johnmbunting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
April 25, 2023

My service has been wonderful, the servicemen have been helpful in terms of explaining what's happening with my car. I wish the cost was.less for repairs, however that's another story. All in all, I can' More

by China
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Salerno Duane Chrysler Jeep responded

Thank you so much for your review and your feedback. We truly appreciate it!

April 20, 2023

Great quick service, helpful staff! I will definitely go back and recommend to anyone who needs service. More

by jsackheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Salerno Duane Chrysler Jeep responded

Thank you so much for that feedback and for sharing your experience!

April 19, 2023

very nice spot. the service is pretty good and it’s very fast considering the big amount of cars More

by brianelicc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Apr 21, 2023 -

Salerno Duane Chrysler Jeep responded

Thank you for your review and for that feedback! We appreciate that!

April 19, 2023

Service was curteous, fast and thorough. They explained what the recall was for and the process used to remedy it. Very hel[pful. Service guys were good to speak with as well while waiting. More

by sfinkelstein519
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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