Back

Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
396 Reviews

396 Reviews of Salerno Duane Chrysler Jeep - Service Center

Sort by
July 24, 2023

Helpful and friendly. Good customer orientation, they put themselves in your shoes and treat you accordingly. More

by bklyn2kinnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

I went in to get my headlight swapped out and my axillary battery replaced. I had gottwn my battery swapped from them over less than a year ago, but they didnt have any record of it. I didnt mind pay More

by Rudpatel14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Jul 26, 2023 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We appreciate that feedback, and will definitely share that with the team. Enjoy the rest of your summer and we look forward to working with you again in the future.

July 14, 2023

Salerno Duane Chrysler Jeep was great to deal with. Customer service is terrific. I would buy from them again. More

by andrew.schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Jul 26, 2023 -

Salerno Duane Chrysler Jeep responded

Thank you for your business and your kind words. So happy you enjoyed your experience with us!

June 28, 2023

Billy Tegethoff was phenomenal thru the entire process. From looking up my insurance policy for my wheels and tires,to dealing with the insurance company and keeping me updated thru the entire process, I c More

by ryan.Bathan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

The agent took care of me and I was called to pick up my car in a timely manner. More

by colonsmiles
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Very attentive. Didn't want me to waste time waiting and also notified me of another recall that was impacting my vehicle. Very appreciative for that. More

by Bert Brito
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew
June 26, 2023

Salerno duane chrysler jeep have a excellent costumer service team @ their maintenance department. they kept me informed of the progress of the job. For reasons out of their control my vehicle could no More

by JAIVEL20
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Salerno of Summit was persistent in chasing down a part via manufacturers warranty, which was ultimately resolved. great effort, kept me updated along the several week process. More

by jfd70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Bill at service desk and the new person in training both very knowledgeable, and helpful. Service Technician Heath Eckel very good, went over my listed concerns, plus did a through service on my jeep. More

by dbosefskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

Excellent service. They were very helpful and made the entire process easy and smooth! Perfect! More

by banke.fagbemi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
28
...