Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
396 Reviews of Salerno Duane Chrysler Jeep - Service Center
Helpful and friendly. Good customer orientation, they put themselves in your shoes and treat you accordingly. Good customer orientation, they put themselves in your shoes and treat you accordingly. More
I went in to get my headlight swapped out and my axillary battery replaced. I had gottwn my battery swapped from them over less than a year ago, but they didnt have any record of it. I didnt mind pay battery replaced. I had gottwn my battery swapped from them over less than a year ago, but they didnt have any record of it. I didnt mind paying for it since i needed it to get my car working, but they should have better knowledge of it. Besides that service was great. More
Salerno Duane Chrysler Jeep was great to deal with. Customer service is terrific. I would buy from them again. Customer service is terrific. I would buy from them again. More
Billy Tegethoff was phenomenal thru the entire process. From looking up my insurance policy for my wheels and tires,to dealing with the insurance company and keeping me updated thru the entire process, I c From looking up my insurance policy for my wheels and tires,to dealing with the insurance company and keeping me updated thru the entire process, I couldn’t have asked for better service. Billy is a true professional. More
The agent took care of me and I was called to pick up my car in a timely manner. car in a timely manner. More
Very attentive. Didn't want me to waste time waiting and also notified me of another recall that was impacting my vehicle. Very appreciative for that. Didn't want me to waste time waiting and also notified me of another recall that was impacting my vehicle. Very appreciative for that. More
Salerno duane chrysler jeep have a excellent costumer service team @ their maintenance department. they kept me informed of the progress of the job. For reasons out of their control my vehicle could no service team @ their maintenance department. they kept me informed of the progress of the job. For reasons out of their control my vehicle could not be ready at the end of the day, they call me and made arrangements for me to have a rental car until my vehicle was ready. Keep it up guys! great job! More
Salerno of Summit was persistent in chasing down a part via manufacturers warranty, which was ultimately resolved. great effort, kept me updated along the several week process. via manufacturers warranty, which was ultimately resolved. great effort, kept me updated along the several week process. More
Bill at service desk and the new person in training both very knowledgeable, and helpful. Service Technician Heath Eckel very good, went over my listed concerns, plus did a through service on my jeep. both very knowledgeable, and helpful. Service Technician Heath Eckel very good, went over my listed concerns, plus did a through service on my jeep. good service people like this is why my last jeep lasted for 17 years. More
Excellent service. They were very helpful and made the entire process easy and smooth! Perfect! They were very helpful and made the entire process easy and smooth! Perfect! More