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Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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396 Reviews of Salerno Duane Chrysler Jeep - Service Center
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December 01, 2024
2 hours later I asked what's the story w/ the car ? Was told -----well things got backed up ----it will be another 20 mins or so------Toooooooooooooooooo long a wait for an oil change------I think t Was told -----well things got backed up ----it will be another 20 mins or so------Toooooooooooooooooo long a wait for an oil change------I think they said I have 2 more freebee oil changes( as if I didn't pay for them when I bought the car and contracts ) another RIP OFF !!!!!!!!!! Doubt I'll be back for them-----and another thing----You always have NEW people at the desk------you never know anybody and they don't know you--very COLD experience!!! More
by jalfano
Verified CustomerEmployees Worked With
November 21, 2024
They took great care of my Wagoneer! They advised me on timing and helped with recall issues and assisted with customer service as needed! They advised me on timing and helped with recall issues and assisted with customer service as needed! More
by elizabethcosentino
Employees Worked With
Other Employees :
Jalen gave good advice!
November 21, 2024
Told me my truck was ready for a recall but the repair wasn’t ready. Couldn’t repair small problem. I wasted my time wasn’t ready. Couldn’t repair small problem. I wasted my time More
by russsehnert
Employees Worked With
November 20, 2024
Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. Highly recommend! Everyone is very knowledgeable and professional. More
by gina.dewar
November 19, 2024
Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! 1st class customer service for new cars and services. No one better !! More
by vlizza91
Employees Worked With
November 18, 2024
The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's They never disappoint- awesome group to work with. I give them 5 Stare's More
by egutierrez4
Employees Worked With
November 18, 2024
My experience at service was pleasant. My only recommendation is to improve on the location. It’s way too congested and getting into the entrance was slightly challenging because of the My only recommendation is to improve on the location. It’s way too congested and getting into the entrance was slightly challenging because of the road and cars coming behind me. More
by amcortes
Employees Worked With
November 13, 2024
Labor rate is triple my local mechanic with no value added for the price difference. Parts price is double than I can purchase retail from another Jeep dealers online. Only going to the dealer due to th added for the price difference. Parts price is double than I can purchase retail from another Jeep dealers online. Only going to the dealer due to the FCA's lockout of my local mechanic from the computer. Truck was promised when finished. More
by carmenandrick
Employees Worked With
