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Salerno Duane Chrysler Jeep
Summit, NJ
1,312 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ.
Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,312 reviews
July 26, 2023
Very good service! The staff was very friendly and attentive to me as the customer! The staff was very friendly and attentive to me as the customer! More
by tobia.alexandra
Verified CustomerEmployees Worked With
July 26, 2023
The team was very thorough. They diagnosed the issues & got the repairs finished in time for our family vacation They diagnosed the issues & got the repairs finished in time for our family vacation More
by Charles Anastasiou
July 25, 2023
Tremendous group at Salerno duanne. Would def recc to anyone looking for a new or used car Would def recc to anyone looking for a new or used car More
by nigelkey16
July 25, 2023
Both Francisco and Sal made our experience at Salerno Duane pleasant and seamless. We truly appreciated all of their help in financing our new Jeep! Duane pleasant and seamless. We truly appreciated all of their help in financing our new Jeep! More
by SAMIWEBER1
July 24, 2023
Great work team! I had a nice time, and the team took good care of me I had a nice time, and the team took good care of me More
by aleximperatore1988
Employees Worked With
July 24, 2023
I will also be passing this on directly to Rich Hoffman, Fixed Operations Director for this dealership. In March of 2023, our secondary battery was replaced - the one that runs the 'Electronic Stop Start (E Fixed Operations Director for this dealership. In March of 2023, our secondary battery was replaced - the one that runs the 'Electronic Stop Start (ESS) - by service department at this dealership. At that time, we were told to regularly start the car. Less than 4 months later the ESS system has failed again. On 7/17/23 I brought the car in for service. I called for three consecutive days – each day I was told I would be called back with an updated status by end of day. On the fourth day, I had to take time off from work to go back to the Sales Dept. to find out why no one had called me back in the three days the car was in the shop for service. Service replaced the secondary battery, but their answer was we did not drive it enough (note they could not say how much was 'enough') in those four months. Our primary (main) battery is perfectly fine. We started the car at least every other day – and drove it periodically during this timeframe. Also, Service did not explain why the alternator, which should be charging the batteries, was not properly charging the secondary battery. We bought this car at this dealer and have used only this dealer for all service, including routine maintenance. Again, I have a deep concern about the lack of customer service in not keeping us informed. I also believe their service department has not fully diagnosed our problem both times: during the March 2023 service and the July 2023 service, so that the secondary battery will not fail again. I would appreciate your office reaching out to other dealerships/repair shops, districts, headquarters, etc. to further investigate this ESS - battery failure. We will be doing so as well. More
by FanwoodMike
July 24, 2023
Service was performed well and quickly. All seems to be working just fine. Thank you. All seems to be working just fine. Thank you. More
by robhos
Employees Worked With
July 24, 2023
Helpful and friendly. Good customer orientation, they put themselves in your shoes and treat you accordingly. Good customer orientation, they put themselves in your shoes and treat you accordingly. More
by bklyn2kinnl
Employees Worked With
July 24, 2023
I went in to get my headlight swapped out and my axillary battery replaced. I had gottwn my battery swapped from them over less than a year ago, but they didnt have any record of it. I didnt mind pay battery replaced. I had gottwn my battery swapped from them over less than a year ago, but they didnt have any record of it. I didnt mind paying for it since i needed it to get my car working, but they should have better knowledge of it. Besides that service was great. More
by Rudpatel14
Employees Worked With
Other Employees :
Ralph Cattle
July 14, 2023
Salerno Duane Chrysler Jeep was great to deal with. Customer service is terrific. I would buy from them again. Customer service is terrific. I would buy from them again. More
by andrew.schwartz
Employees Worked With
Other Employees :
Ralph Cattle
