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Salerno Duane Chrysler Jeep

Summit, NJ

4.5
1,254 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,254 reviews

December 02, 2023

Bill is amazing and loves to go by the books. At the end of the day, they do what is best for the customer and what is right. Thank you Solerno Duane! More

by mbardales80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

The communication by the personnel was very poor. I would not recommend you take your vehicle to this service department. I had to continuously call them for information. They had my vehicle for a to More

by monychuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Salerno Duane Chrysler Jeep responded

Appreciate your feedback , and very sorry for any inconvenience. We have escalated your concerns to management and will discuss with our team to improve this process going forward. Please feel free to reach out to discuss further if needed. Thank you so much for your business and your time.

November 30, 2023

Bill, went out of his way along with service team to squeeze my wrangler in over the holidays allowing my son to take the car back to college. That was no easy task. More

by darren.recupero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
November 30, 2023

Knowledge and product preparation are extremely important for a problem free delivery issues. Highly recommended. More

by spike1021gs
Recommend Dealer
Yes
Employees Worked With
Henry Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Bill T was very helpful, knowledgeable, and professional. Based on several unreturned voicemails, and the amount of people Bill had to accommodate, the department appears to be understaffed. More

by scottp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Tegethoff
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Bill was amazing very helpful and was always proactive in giving me updates on the status of my car. He went above and beyond to help expedite the process and get the part I needed to get me back on the roa More

by c_iglesia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

After a basic oil change, the oil leaked out completely. Oil pressure dropped to 0 psi. After inspecting on my own, I noticed they forgot to put an o-ring onto the filter. I mean really? Their explanation - More

by edku78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
November 30, 2023

Paul B. extremely attentive and knowledgeable with newly Jeep 2024 Jeep Rubicon X 4XE issue with FORM. Immediately took action, repair, and was out in a fe More

by spike1021gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Sergio is always so helpful and this is the 5th car we purchased from him More

by SUZANNE.GARBER88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Excellent service! Really cared about customer satisfaction and timely service. Would go back again with any type of problem More

by wk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
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