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Salerno Duane Chrysler Jeep

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.5
1,250 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,251 reviews

November 02, 2024

The cost of labor is outrageous and the extra 3% for using a credit card is like getting mugged. More

by glash711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Salerno Duane Chrysler Jeep responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our labor rate is in line with other local / surrounding dealerships. To avoid the $2.95 service fee we do accept Cash, Check and Debit cards. (Debit Cards are excluded from the fee). If there is anything we can do to help please feel free to reach out to us directly.

October 30, 2024

Everybody at the dealership was wonderful. I really appreciate the ride home from the staff versus waiting at the dealership. More

by meganmeighan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

October 30, 2024

Very helpful with the lease. I appreciate the help and the easy process. Everything worked out. More

by ASCIBE05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We appreciate your business and we look forward to working with you again in the future.

October 29, 2024

Extremely helpful and thorough to our goals. Found the right car and we're ready to meet our needs. More

by patrickgailliot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. We hope you enjoy your new vehicle!

October 24, 2024

Excellent service quick response and resolutions Customer service team is very responsive and friendly too More

by deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your feedback and 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 23, 2024

I found the service offering to be easy and also high quality. I walked away satisfied More

by mjgrossm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We appreciate your business and look forward to working with you again in the future.

October 23, 2024

Excellent service and courtesy. They now have Saturday hours which is a big help. They schedule for express service for oil changes, belts and hoses, tire rotation, and routine mai More

by wvollkommer
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

October 23, 2024

Had a great experience working with Paul on my recent car purchase. From showing me the vehicle to delivering it, he was honest, straightforward, and made the whole process smooth. Big shoutout to Cory as we More

by LIZ_ANN_Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you very much for your recommendation and 5-star review Liz! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. Enjoy your new car!

October 22, 2024

Francisco greeted me with friendliness, very helpful and knowledgeable. Took his time listening to my needs and went out of his way to help me. Sal made my transaction very pleasant and easy, he was he More

by NOEMI.ESCOBAR1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

October 22, 2024

great customer service, car was done quickly, positive vibes always when i come for service. More

by mallybeez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

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