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Salerno Duane Chrysler Jeep

Summit, NJ

4.5
1,254 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,254 reviews

February 16, 2024

Ican’t get anyone to call me back. This is a ridiculous!! Have a $3500k repair and no one will return a call… More

by wngarren
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

February 14, 2024

Jon and Sal were both very personable and easy to work with. I appreciate their help. More

by DMARZARELLA2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for you business and your 5 star review. We value your feedback. Enjoy your new vehicle!

February 14, 2024

Excellent customer service…. Bill and staff were polite and understanding with my particular scheduling problems …A Class Act! More

by mhaydu414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
Feb 16, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and your 5 star review. We look forward to working with you again.

February 10, 2024

Efficient and welcoming. I really don’t know why this review requires a 15 word minimum but I am at 17 now so hopefully can hit next and move on. Once More the service team More

by jcotoole45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception gentleman
Feb 16, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to give us a 5 star review. We appreciate your business and your 17 + words!

February 09, 2024

Professional and friendly. Listened well and acknowledged all my requests. Advised me of what was included under warranty . More

by jpolivko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Salerno Duane Chrysler Jeep responded

Very happy to hear that you enjoyed your experience with us. Thank you so much for the 5 star review and we look forward to helping you again in the future!

February 08, 2024

Bill was courteous and very knowledgeable about the issue at hand. I especially liked the text message that encourages to reply with any questions or problems. More

by ffarbanec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and your 5 star review! We appreciate your business.

February 03, 2024

Very professional. Explained all our options. Answered all our questions and processed our paperwork very efficiently. Great service. More

by SUSANOT2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Salerno Duane Chrysler Jeep responded

Appreciate your 5 star review!

February 02, 2024

Service center is well run. Staff very helpful and knowledgeable. Wait time estimates are accurate. More

by SEAN.SOBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

The waiting area was so clean. Everyone was very nice. The service to my truck was fast and well done. More

by cedlewade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Cattle
February 01, 2024

Bill was great even when I was frustrated. Salerno has a labor issue so lots of delays and had to have my car there over 1.5 months, they should either told me to go elsewhere or had a loa More

by sneypatel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Salerno Duane Chrysler Jeep responded

Sorry to hear about your frustrations! We will discuss this with our team to ensure we improve your experience going forward!

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