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Salerno Duane Chrysler Jeep

Summit, NJ

4.5
1,254 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,254 reviews

March 18, 2024

fantastic service. the team really came thru for us - especially the team at the front desk More

by briandavidflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave your feedback and 5 star review. We appreciate your business.

March 17, 2024

Took 5 months and several trips to the dealership, letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 je More

by joeytorello
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

March 16, 2024

Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four More

by will.howardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

This was the 5th Jeep I purchased from Salerno Duane. I think that says it all. More

by WHELDRIDGE
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your 5 star review! We appreciate your continued business and we hope you are enjoying your new Jeep!

March 16, 2024

Great experience. No pressure, explained everything and made buying a car painless! Would recommend them! More

by CONROY2215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and your 5 star review! We value your business and hope you are enjoying your new vehicle!

March 15, 2024

My car feels worse then when i brought it in. I tried to call back for someone to reach out to em about my car to be fixed again and no one has gotten back to me and it’s been three weeks and I’ More

by borisanaluisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please contact us directly so we can discuss your experience and continued car trouble further.

March 14, 2024

No pressure, friendly and expert advice. We are happy with the deal we got. Everything was correct and convenient. And fast. More

by greet.hershey1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5 star review. We appreciate your business and we hope you enjoy you're new vehicle!

March 14, 2024

Great team at SD Jeep. It’s my third Jeep from Sergio. They always deliver. More

by ckrikos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and your 5 star review. We appreciate your business, for taking the time to share your feedback, and for choosing us for your all three of your Jeeps!

March 13, 2024

Service was great and fast. But recd a recall the next day on the Jeep. Great service More

by RLAW415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

Been trying to get an appointment for a recall. Brought vehicle in. It was told sorry need to order parts. Then never got a call when they came in. Can’t find a date that works. Need loaner if dur More

by tghanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Tegethoff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Salerno Duane Chrysler Jeep responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our sales and service teams do their best to accommodate all of our customers needs. We are looking into this issue and hope to resolve it promptly and accurately.

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