
Salerno Duane Chrysler Jeep
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My car was taken in for service on time. I was treated kindly by the staff. I was treated kindly by the staff. More
Service staff is knowledgeable and wait time is normal for service departments. Been using them for almost 30 years. for service departments. Been using them for almost 30 years. More
They were in time and as usual - it was Great and dependable service. Whoo hoo dependable service. Whoo hoo More
Samantha and Jalen were terrific. Your website and email notification system is terrible. I receive emails prompting me to schedule a service when in fact I recently completed a servi Your website and email notification system is terrible. I receive emails prompting me to schedule a service when in fact I recently completed a service - no connection between your email promos and what your customers actually schedule (and spend) for service. It’s also impossible to schedule a service appointment online. There are no custom fields to explain what your car’s issues are. The service department is also booked out for so many weeks I can’t imagine how people would be able to get their car serviced by you in a timely fashion when they have a serious issue. I have never once received a coupon over email that I can actually use, despite spending thousands of dollars with SD on service over the years. In summary, you have great people working there and the quality of service I receive is great but your CRM software is antiquated and I wouldn’t be surprised if it’s negatively impacting your business. More
I don't remember the name of the guy who helped me but it was on Monday, 8/12. was on Monday, 8/12. More
Always a pleasant experience! The front desk and the receptionist are very helpful! Best regards The front desk and the receptionist are very helpful! Best regards More
Our recent experience leasing our new 2024 Jeep Cherokee was excellent and we would recommend to other customers. was excellent and we would recommend to other customers. More
Considerate of my busy work schedule and availability - they always give me an appointment time that works and are ready on time. Good communication. they always give me an appointment time that works and are ready on time. Good communication. More