Salerno Duane Chrysler Jeep
Summit, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The team provided prompt service, clear communication and courteous staff. I waited for my car and my car was delivered as promised. courteous staff. I waited for my car and my car was delivered as promised. More
The service was easy, efficient and perfect. I love my car, it runs perfectly and drives great I love my car, it runs perfectly and drives great More
Overall, it seems to be improved over the way it was. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. It would be nice to have a larger waiting room. Sometimes it seems like they are overwhelmed with customers. More
Quick service while I waited. Easy to schedule as well. We'll definitely be back next time! Easy to schedule as well. We'll definitely be back next time! More
Always great service the dealership always values my time and takes my busy schedule into consideration and takes my busy schedule into consideration More
On time, in a timely manner, and we’re very helpful, did a great job a great job More
Great and fast experience. Best dealership ever. Thank you Jim and Sal for my new Rubicon Best dealership ever. Thank you Jim and Sal for my new Rubicon More
Worst service of any dealership I’ve been to. Misdiagnosed issue. Took 2 weeks to fix. Problem still remained. Unresponsive. They just don’t know what they’re doing. Was a 2022 Wrangler. Misdiagnosed issue. Took 2 weeks to fix. Problem still remained. Unresponsive. They just don’t know what they’re doing. Was a 2022 Wrangler. More
Purchased a brand new 2024 Jeep wrangler from Salerno Duane in June 2023. Dropped it off to SD on 27Dec for leaking coolant and SD said they needed to order a part and it was safe to drive. Overheated on Duane in June 2023. Dropped it off to SD on 27Dec for leaking coolant and SD said they needed to order a part and it was safe to drive. Overheated on 15Jan. SD refuses to provide loaners so have to rent a car. Picked up on 30Jan. Leaked again and dropped off on 20May. Picked up on 31May. Texted SD Service videos of loud compressor noise on 26Jun, no reply. Called on 28Jun, no call back. Overheated again on 30Jun. They are terrible at responsiveness or providing status updates. More