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Salerno Duane Chrysler Jeep

Summit, NJ

4.5
1,253 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ. Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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267 Broad St

Summit, NJ

07901

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Showing 1,253 reviews

August 13, 2024

Thank you Paul you and your service center do a fantastic job. Everything is always done right and to my liking. More

by will.howardb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

August 12, 2024

Everyone was very respectful and professional as well as efficient. I loved that they listened and accommodated my travel needs back home as well as back to facility. More

by ANIEVES3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us your feedback and a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 09, 2024

I have tried to get 2 safety items repaired, one was a recall on my seatbelt because of defect, the other is my airbag because shrapnel may be blown into my face if involved in a collision. Salerno/Duane More

by publicservice315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please contact our Service Manager, Paul at 908-277-6700 ext 3110, directly so we can discuss your experience further.

August 07, 2024

Great job from all employees car was done and well taken care of thank you .. More

by luisr1033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for leaving the 5-star review! We appreciate your business and look forward to working with you again in the future!

August 06, 2024

Easy and nice staff in servicing my jeep for oil change, tire rotation, and recall More

by caputo.josephmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 06, 2024

This dealership is excellent ,they help us to find what we need and they exceed our expectations,Boris was helping us and he was very patient with us and help and explain everything that we need . I hig More

by kari25morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

August 03, 2024

Sorry to give such a poor review, but we purchased a service contract with the vehicle and the service department told us the 15,000 mileage service was NOT included in said contract. We were forced to More

by swolcott
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can discuss your experience further. Thank you, Mike Salerno, 908-277-6700

August 02, 2024

Excellent all around. Easiest car purchase ever. Paul was outstanding! Would highly recommend Paul and Salerno Duane. More

by GUNNINGRN
Recommend Dealer
Yes
Employees Worked With
Paul Shorrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Horrible service center! Every time I go there it’s a waste of time. My last appointment was made by matthew my service advisor for a part swap that was not even in stock. More

by DANNY.ROMAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Salerno Duane Chrysler Jeep responded

We’re sorry to hear of your less-than-satisfactory experience with our dealership and hope you will accept our sincerest apologies. Being known for our great customer service and product, we would like to address your specific concerns and make things right. Please feel free to contact me directly so we can discuss your experience further, Paul Bonilla 908-739-6735 EXT: 3110

August 02, 2024

Was in for clutch recall for three days. Pickup day clutch falls leaves me stranded on parkway. Still waiting for tour reimbursement. More

by domingues7820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bonilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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