Salerno Duane Chrysler Jeep

Easy to get appointments, friendly service and always does what they tell you they will do does what they tell you they will do More

Our recent experience leasing our new 2024 Jeep Cherokee was excellent and we would recommend to other customers. was excellent and we would recommend to other customers. More

Considerate of my busy work schedule and availability - they always give me an appointment time that works and are ready on time. Good communication. they always give me an appointment time that works and are ready on time. Good communication. More

I don't remember the name of the guy who helped me but it was on Monday, 8/12. was on Monday, 8/12. More

Always a pleasant experience! The front desk and the receptionist are very helpful! Best regards The front desk and the receptionist are very helpful! Best regards More

Fabulous dealership. Everyone in the entire facility is dedicated to customer satisfaction. I’ve been buying vehicles for my entire family there since 1988. First Jeep Everyone in the entire facility is dedicated to customer satisfaction. I’ve been buying vehicles for my entire family there since 1988. First Jeep was from Chip Duane himself. Paul S. ensured I knew of all the models, and features were in the vehicle I selected. I’ve been buying our vehicles via Paul for about 20 of those years. He’s dedicated to makings sure we are totally happy. More

Jim is the man! He’s easy to work with and will get you the best deal possible. Highly recommend! He’s easy to work with and will get you the best deal possible. Highly recommend! More

This has not been the smoothest car buying experience. I've had to sign the lease papers twice, there was damage to the car that needed to be repaired (tear in leather and paint chip) and bring the car I've had to sign the lease papers twice, there was damage to the car that needed to be repaired (tear in leather and paint chip) and bring the car back, and now there was confusion around buying out the lease and will need to sign the paper work a second time. Lots of back and forth on logistics for all of this stuff including confusion on pricing that took way too many communications to get a clear price. Pricing should be very clear and I shouldn't have to push to get things in writing versus it just being said out loud. More

Experience was pleasant and quick. Great customer service. Highly recommend Salerno Duane to anyone needing service on their Jeep. Great customer service. Highly recommend Salerno Duane to anyone needing service on their Jeep. More

I can’t sing higher praises to a Service team, and I have been to many as a loyal Jeep owner for years. I had an emergent situation with my Jeep happen this week while working out of state, and the team took been to many as a loyal Jeep owner for years. I had an emergent situation with my Jeep happen this week while working out of state, and the team took me in and treated me with the utmost of care and concern. I did not know the team nor did the team know me, but they worked swiftly to help a stranger in need. Throughout my stay I saw some tough clients come in with some pretty high demands. The team remained the utmost of professional and courteous, offering numerous solutions. It was everyone from the front end staff to the mechanics themselves who worked to be so solutions oriented in my case and in the case of others. Too many times you hear the opposite of that- of teams falling apart or cracking under pressure. Not this team. Harvard Business Review should do a case study on this team. Leadership- please do whatever you can to motivate, inspire, and preserve this team. They have nerves of steel and hearts of gold- an extremely rare combination of IQ and EQ as well as talent these days. Bravo and Brava!! More