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Salerno Duane Chrysler Jeep
Summit, NJ
1,253 Reviews
At Salerno Duane Chrysler Jeep Dodge dealership in Summit is here to ensure you get the best experience. Our professional staff will help you find the vehicle you want and prices you can afford. Our Jeep Chrysler Dodge Salerno Duane dealership is located in Union County off of Route 22, 24, 78 and the Garden State Parkway on Broad Street in Summit, NJ.
Our Salerno Duane Summit dealership is always getting new Jeep Chrysler Dodge models including Sedans, Convertibles, Crossovers, SUV’s and Trucks. Check out our inventory available in now and visit our dealership to test drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,253 reviews
August 22, 2024
The visit was pleasant. The work was done in the timely manner. The people were very nice. Will go back again. The work was done in the timely manner. The people were very nice. Will go back again. More
by topdog48
Verified CustomerEmployees Worked With
August 22, 2024
Front desk is very helpful, Samantha is great. Technicians do a great job, no complaints with the work they do. Waiting room is well stocked and with space to work. They offer ride if you need one Technicians do a great job, no complaints with the work they do. Waiting room is well stocked and with space to work. They offer ride if you need one. My only problem is with your credit card fees :-( More
by sakmar65
Employees Worked With
August 21, 2024
Matt was amazing! Got my car in and got it done same day! Great customer service!!! Got my car in and got it done same day! Great customer service!!! More
by huby11
August 21, 2024
My car was serviced at the planed appointment on time. The service personnel were courteous. The waiting room was clean and comfortable. The service personnel were courteous. The waiting room was clean and comfortable. More
by jumpmasterlou
Employees Worked With
August 19, 2024
My car was taken in for service on time. I was treated kindly by the staff. I was treated kindly by the staff. More
by bill.melvin
August 19, 2024
Waited 2. 5 hrs for oil change and rotation of tires but told maximum service time 2hrs. Also, credit card surcharge of 3% not disclosed. So next time pay in ca 5 hrs for oil change and rotation of tires but told maximum service time 2hrs. Also, credit card surcharge of 3% not disclosed. So next time pay in cash! More
by STEVELAWLER423
Employees Worked With
Woman…Samantha?
August 18, 2024
Service staff is knowledgeable and wait time is normal for service departments. Been using them for almost 30 years. for service departments. Been using them for almost 30 years. More
by iphirsch
Employees Worked With
August 18, 2024
They were in time and as usual - it was Great and dependable service. Whoo hoo dependable service. Whoo hoo More
by usebrain.olc
Employees Worked With
August 17, 2024
Samantha and Jalen were terrific. Your website and email notification system is terrible. I receive emails prompting me to schedule a service when in fact I recently completed a servi Your website and email notification system is terrible. I receive emails prompting me to schedule a service when in fact I recently completed a service - no connection between your email promos and what your customers actually schedule (and spend) for service. It’s also impossible to schedule a service appointment online. There are no custom fields to explain what your car’s issues are. The service department is also booked out for so many weeks I can’t imagine how people would be able to get their car serviced by you in a timely fashion when they have a serious issue. I have never once received a coupon over email that I can actually use, despite spending thousands of dollars with SD on service over the years. In summary, you have great people working there and the quality of service I receive is great but your CRM software is antiquated and I wouldn’t be surprised if it’s negatively impacting your business. More
by DanBenzWfd
Employees Worked With
Samantha - 5 stars, Jalen - 5 stars
