Back

Saint J Subaru

St Johnsbury, VT

not yet
rated
866 Reviews

664 Memorial Dr

St Johnsbury, VT

05819

Directions

By Type

866 Reviews of Saint J Subaru

August 02, 2016

Wonderful. I traded in a one year old Ford Transit Connect to get back to the Subaru brand that I love and trust. Naturally, I would go to no other dealer than More

by gpmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Woods
Aug 03, 2016 -

Saint J Subaru responded

Thank you so much for taking the time to leave us such a great review. We strive for every customer experience here to be a great one. Rose enjoyed working with you again and is glad that we could give you the "deal sealing" offer! Don't hesitate to reach out to us in the future if you have any questions or concerns but more importantly, "welcome home"! Enjoy your new Subaru :-)

August 02, 2016

The best experience ever This was the best experience we ever have had, James Edwards was amazing . He spent 100% of his time with us. To make sure we understood everything ab More

by Peg and Les 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Edwards Ray Gaudette
Aug 03, 2016 -

Saint J Subaru responded

Thank you so much for taking the time to leave us such a great review on DealerRater! We love to hear feedback from our customers! We are so glad you experienced the TOP NOTCH Customer Service Experience that we strive for here at Saint J Subaru, but even more importantly, we are so glad that you love your new Legacy. James is a valued member of our Sales Team - for sure! We know he does a great job explaining everything to his customers, but if you do find yourself with any questions or concerns, please feel free to reach out to us! Happy Driving!

August 02, 2016

Thumbs down 2nd car ive bought from them. Problems on problems. Took the car to their sister comapny to be inspected, didnt pass. Guess there was "a list" of issu More

by Sharif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William aka wilum
Aug 11, 2016 -

Saint J Subaru responded

First, we would like to thank you for taking the time to leave us a review here on DealerRater. We need feedback from our customers to get better. Unfortunately, the communication was broken between the Service and Sales Department in this particular situation. Thank you for being patient through the process. We are glad we could get in touch with you to get a chance to have the issues fixed for you. If you could please contact Evan at 802-748-1355 to speak about the dent in the vehicle that would be great. We look forward to hearing from you.

July 18, 2016

All dealerships should be like this. Third Forester purchased from St Jay. Everything about the purchase and subsequent servicing has been great on all three cars. Top notch sales, fina More

by Ryk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willum Smith, Chris Matte
Jul 25, 2016 -

Saint J Subaru responded

Hello. First of all, we would like to thank you for taking the time to leave us such a great review here on DealerRater.com! We love hearing feedback from our customers! Second, thank you for you loyalty to our dealership. We strive for an exception customer experience here and are glad that you had the top notch experience that we strive for. And last, but certainly not least...if you have any questions or concerns, do not hesitate to reach out to us! We are only a phone call away and want to make sure that you love your most recent Forester has much as you have loved the previous ones. Have a great day, and thanks again!

July 14, 2016

Excellent. Third Forester purchased from ST. J. Subaru. Great vehicles and the best place to buy a Subaru. Great salesperson Willum Smith. Will be back again. More

by charle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willum Smith
Jul 18, 2016 -

Saint J Subaru responded

Hey there! Thank you for leaving us such a great review here on DealerRater.com! Wilum is a valued employee here at Saint J Subaru. We are glad he gave you the service we strive for every customer experience to be like at our dealership. Thank you for your loyal business, and as always, please do not hesitate to reach out if you have any questions in the future! Enjoy your new Forester!

July 13, 2016

Very positive, helpful, not high pressure. Saint J Subaru is very helpful, efficient and fair. We'd definitely buy from them again. We got a fair price on our trade-in, and a very good price on More

by Anne Loecher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember.
Jul 13, 2016 -

Saint J Subaru responded

Hi, there! Thank you so much for taking the time to leave us such a nice review on DealerRater. We are so glad that your experience at our dealership was exactly what we strive for every experience to be. Please do not hesitate to reach out to us is you have any questions or concerns in the future. We are just a phone call away! Enjoy your new car :-)

July 10, 2016

Simple and Straight I got the vehicle I wanted at the price I wanted without games. Nobody told me they had to "check with their sales manager" to give me a good price More

by Happy_in_Hinesburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martin and Armel Cole.
Jul 14, 2016 -

Saint J Subaru responded

Hello there! Thank you so much for taking the time to leave us such a great review here on DealerRater.com! We appreciate hearing our customer's feedback! We are so glad you enjoyed your experience at Saint J Subaru and are glad that John and Armel gave you he superior customer service we strive to deliver. Feel free to reach out to us if you need anything in the future!

July 09, 2016

Very good. I had a very positive experience with St. Johnsbury Subuaru. The quality of the cars is excellent. It is the ideal car I wish to drive in Vermont. E More

by lskcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Edwards
Jul 14, 2016 -

Saint J Subaru responded

Hey there! Thank you so much for taking the time to leave us this review! We are glad you had a good experience working with us to get your new car! We do want to let you know that we normally perform the State Inspection before a vehicle is taken by the customer, but unfortunately with any new Subaru that has the new EyeSight system in it, we had to wait for the State of Vermont to update their Inspection Laws pertaining to the placement of the sticker in vehicles with this new technology. Subaru is so far ahead of the game, we had to wait for the State Laws to catch up! ;-) We do appreciate your patience and want to apologize for any inconvenience this may have caused you. Thank you again for leaving us your review! Please, feel free to reach out to us if you have any other questions or concerns. Enjoy your new vehicle!

June 27, 2016

Friendly I was met at the door and was asked what I wanted and they showed me exactly that! They fully explained all the features and even set up my bluetooth. More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Peters
Jun 28, 2016 -

Saint J Subaru responded

Hi Sandy. Thank you so much for taking the time to leave us a review on DealerRater! We always appreciate customer feedback. We are very glad that Zane made your experience a pleasure! If you have any questions about your bluetooth system (or anything else for that matter), please don't hesitate to give us a shout! Thanks again!

June 20, 2016

Nice Experience I went to the dealership to test drive and compare vehicles. I appreciated the no pressure approach. All of my questions were answered and I was giv More

by ECE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Edwards
Jun 21, 2016 -

Saint J Subaru responded

Thank you for taking the time to leave us a review on DealerRater.com. We strive for a low pressure sales environment and make sure our sales team stays up to date with anything new that Subaru may release so we are very glad that we could give you the answers you were looking for. Thank you for letting us earn your business. Please dont hesitate to give us a shout if you have any questions or concerns in the future.

...
71
...