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Safford Chrysler Jeep Dodge Ram Fiat of Winchester
Winchester, VA
658 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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658 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester
January 06, 2022
The entire experience of buying my Jeep was extremely positive and seamless. I got the exact Jeep I wanted and Kegan Davis, my sales consultant, really went the extra mile. Everyone on the team we intera positive and seamless. I got the exact Jeep I wanted and Kegan Davis, my sales consultant, really went the extra mile. Everyone on the team we interacted with was helpful and positive. Best car buying process I have ever experienced. I can say enough good things about the Safford Winchester team. And my Jeep exceeds my expectations! More
by jimivers
Employees Worked With
Kegan Davis
January 03, 2022
They were Very helpful and quick with the whole process. Curtis made everything very easy and even went and picked the vehicle up for me because it was at a different location. Curtis made everything very easy and even went and picked the vehicle up for me because it was at a different location. More
by Brandon.parrill
Employees Worked With
Curtis
January 02, 2022
My wife and I had a great experience at Safford. Everyone we encountered was knowledgeable, helpful, and respectful. We were able to get the car we were looking for, for the amount we wanted to pay. I’d high we encountered was knowledgeable, helpful, and respectful. We were able to get the car we were looking for, for the amount we wanted to pay. I’d highly recommended Mike and the rest of the Safford team. More
by Jason Burke
Employees Worked With
Mike Hachez
December 25, 2021
Best dealership I have ever worked with this is the Best dealership I have ever worked with this is the second Ram that I have procured in the last four years Best dealership I have ever worked with this is the second Ram that I have procured in the last four years More
by Frankie
Employees Worked With
Mike Hachey
December 23, 2021
Crooks!!!! Scheduled an appointment, since they're so "short staffed" for an intermittent whirring and or chirping noise and a possible front right strut issue. My van unfortunately died the day before ( "short staffed" for an intermittent whirring and or chirping noise and a possible front right strut issue. My van unfortunately died the day before (had to wait 2 weeks to get in) the appointment so it was towed in. They kept my van for 3 days changing the fuel pump and idler arm. Within 30 minutes of picking it up the noise started again. I called them back and they said, "you brought us a non running vehicle and we got it running" After countless back and forth they agreed to bring it back in in 2 more weeks. This time they put on a starter, alternator and idler pulley stating they all needed to be replaced and had it for 4 days The service manager Justin came out to show me the new "trick" to starting my van so it won't grind. I knew right then something was wrong but he wouldn't listen. It never started correctly even once after that. After calling multiple mechanics I was informed in the auto industry what they did is called "shotgunning". It's where any of those parts has the potential to be the issue but instead of diagnosing it they put them all on because one will surely fix it. I took my van to Berryville Service Center where it is being corrected. I did not need the alternator or idler arm and the starter they put in had a very visible defect and was from Mexico. Stafford's owner only agreed to refund the cost to repair their work on the starter. Found out yesterday the idler arm they installed on the first visit is loose and will need to be fixed as well. Informed the owner who won't do anything unless I take it back to his team of incompetent crooks for the work which is obviously not going to happen. I am a widow who lives in said van. Both visits combined total over $2400, over half being labor charges. I was only refunded the cost for the starter repair at Berryville. Nobody deserves to be scammed and taken advantage of on this level and weeks before Christmas too. Absolutely despicable. Shame on you Safford. More
by Penelope
Employees Worked With
Justin, Brad, John
