Safford Chrysler Jeep Dodge Ram Fiat of Winchester
Winchester, VA
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658 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester
I purchased a 2013 Dodge Durango this weekend. Jeff Walter was an outstanding salesman. We had some issues negotiating the price but in the end we came to terms and I couldn't be happier. This has by f Walter was an outstanding salesman. We had some issues negotiating the price but in the end we came to terms and I couldn't be happier. This has by far been the best experience I've had purchasing a new vehicle. Jeff took the time to go over the numerous features on the vehicle and even called a few days later to see if I had any questions, if there were any problems with the vehicle, if I was satisfied etc. I would highly recommend Safford Dodge of Winchester and Jeff Walters. I can not stress enough how fantastic Jeff and Safford of Winchester treated me and my family. More
I recently purchased a 2013 Jeep Cherokee Limited at Safford of Winchester. My sales guy was Jeff Walter. At the very beginning, I explained I was not into the barter game and just wanted a best case Safford of Winchester. My sales guy was Jeff Walter. At the very beginning, I explained I was not into the barter game and just wanted a best case scenario. Jeff did exactly that and I was able to get what I wanted at the price I wanted in the brief time I was there. I'm a huge car enthusiest and this will be my 13th new vehicle since I've been driving. In all the dealerships I've been to, this has been by far the fastest and easiest transaction I've had. Thanks Jeff and team for the great work. For those looking into new Jeeps (which by the way are pretty amazing when comparing to Acura MDX's and BMW M5's. They have all if not more options at a heck of a lot cheaper price!) I would recommend Jeff as the go-to sales guy. Sincerely, Jeff Houchens More
Safford is hands down an exceptional dealership with an exceptional team that made me feel comfortable, confident, and informed with my decision to buy a new Ram truck. After looking on Safford's websit exceptional team that made me feel comfortable, confident, and informed with my decision to buy a new Ram truck. After looking on Safford's website and talking to the dealership via email and phone numerous times, ultimately I drove down to Winchester to decide on the truck that was right for me. Side note - Safford is a 9hr hour drive from where I live. After talking with other dealerships on the east coast, who I quickly realized were primarily focused on making a sale (of any kind) and did not extend the same courtesy as Safford, my decision on where to buy my first truck was obvious. Jon and his team are a super friendly + knowledgeable crew who walked me through each 1500 model (2012 + 2013), taking time throughout the process so could I digest all the info and make the best decision. When it came time to decide btwn 3 trucks they had on their lot, I was presented with clear financial information (rebates, trade, financing options, etc) so I could make the best decision. I was not pushed to buy the more expensive truck, but rather helped with trying to figure out which truck would be the best fit for my family's lifestyle. Thanks Jon, Jeff, and Pauline! My family and I couldn't be happier with our 2013 Ram 1500 and I really appreciate your help in making this become possible. Next time we need a new truck / car I'll be making the drive to your dealership again, without a doubt. Thanks for creating an awesome experience - you made a process I wasn't too sure about super comfortable and exciting! --------------------- ps / disclaimer. I am not affiliated with this dealership, have never bought a new car before this one, and have not received any incentives for writing a positive review. I just personally believe that exceptional customer service should be recognized as it's hard to come by these days (in many industries, let alone the auto industry). More
. We will recomend you to others because we were very satisfied with the sales staff,and the fasility. Jeff went above and beyond the call of duty.We were impresed with Jeff and Greg,cheerful and posi satisfied with the sales staff,and the fasility. Jeff went above and beyond the call of duty.We were impresed with Jeff and Greg,cheerful and positive attitude at all time. More
From the start of purchasing this vehicle I have had issues with my tpms light coming on. Safford has had my vehicle multiple times (8 I think) twice for 5 days. I had ask if this was covered under lemo issues with my tpms light coming on. Safford has had my vehicle multiple times (8 I think) twice for 5 days. I had ask if this was covered under lemon law and was told no. I did involve a non litigating attorney that I have just closed working with as Chrysler still refuses to fix the problen on thier product. Chrysler tried stating it was my car charger setting off the light so i stopped using ine all together, My light continue to comes on, I continue to have to pull off on the side ofbusy highways to ensure do not have a flat tire so I am not risking danger to myself or family. Now Safford dodge is no longer even trying to figure out or repair this issue. I believe this should fall under lemon law as it has been in the shop for the same issue over and over more than 3 times. It does become a safety issue as a person maay feel that the light is on due to the malfunction in the vehicle asusual and in reality it will be a true issue and could caus ean accident with whom knows what outcome. Safford Dodge has put well over 400 miles on my vehicle trying to repair it. They has multiple people drive it home for the night as if it were a rental to use at thier disposal. My loan is through Apple Valley Credit Union More
Matt was very helpful and easy to talk to. I don't care much for a pushy sales person or somebody trying to persuade me into buying something i don't want. Matt was not like that at all, he found a car th much for a pushy sales person or somebody trying to persuade me into buying something i don't want. Matt was not like that at all, he found a car that i was very happy with. Thanks to Matt i drove out of there in my new 2013 Dodge Dart!!!!!!! I love it !!!!!!!! More
Matt was great to work with, very polite, professional, and always willing to help. great first new buying experience and it was great! I will recommend Matt & Safford Winchester and always willing to help. great first new buying experience and it was great! I will recommend Matt & Safford Winchester More
Dana Turner did and excellent job working with us, was very patient in finding a vehicle that would work for us due to the fact we have 8 children. Dana showed us a vehicle that we were really wanting to very patient in finding a vehicle that would work for us due to the fact we have 8 children. Dana showed us a vehicle that we were really wanting to purchase but it didn't fit our needs which was the Dodge Journey with the 3rd row seating. Then he showed us a couple of vans which we test drove, one was used and the other one was brand new. We ended up with a brand new Dodge Grand Caravan and Safford was able to take our 2006 dodge grand caravan which we were upside down on in equity by $4000.00 and work it in for our new van. We also recieved rebates off our new van as well. We got an excellent interest rate loan without having perfect credit, just below 600 credit score with $1000 down payment. I wanted to thank Dana Turner along with all those in the finance department for helping us, they did a excellent job. Sincerely a safford costumer for life Christina & Scott Pownall More
Philip was amazing!!! Working in the retail automotive industry myself, I know how important customer service is. Philip exceeded my expectations! He was patient, made a trip to my work to pick up my trad industry myself, I know how important customer service is. Philip exceeded my expectations! He was patient, made a trip to my work to pick up my trade in vehicle as I was unable to leave , brought my vehicle back and called me once my loan was approved and I was ready to pick up my new vehicle. Thank you so much Philip for going above and beyond to get me in my new car! More