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Safford Chrysler Jeep Dodge Ram Fiat of Winchester

Winchester, VA

4.3
658 Reviews

1659 Berryville Pike

Winchester, VA

22603

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658 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester

March 27, 2021

I was very pleased with my experience at Safford CJDRF. The staff was friendly and accommodating. Mike is the best ,would highly recommend buying your new vehicle from him. More

by Williamhaines61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike,Haseck
March 26, 2021

Hats off to Brian Jenkins for his dedication and support, even though we didn't find something suitable he went above and beyond to help me out! More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jenkins
March 18, 2021

Probably the most unprofessional service i’ve ever been to. We have a new RAM pickup truck (under warranty) with a water leak (defect) in the rear window. We’ve taken it to RAM service 5 different times, a More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager, Josh, and a former service advisor that “no longer works there”
Mar 19, 2021 -

Safford Chrysler Jeep Dodge Ram Fiat of Winchester responded

The dealership has water tested the customers Ram several times and after an initial repair have never duplicated a leak. During all these visits we have gone above and beyond for the customer including putting the customer in a vehicle during all services at the dealer's expense. We have spent countless hours working to recreate the water leak for the customer and were unable to duplicate the complaint. During the most recent visit the dealership water tested the vehicle with the customer for nearly an hour working to recreate every condition needed to replicate the issue. At that point with no leak present and the customer witnessing this first hand, the customer was advised no repairs could be made without confirming a failure per warranty guidelines

January 31, 2021

Great experience. My salesperson Keegan found the Durango we wanted and Zack in finance found us a great rate. Byron made sure we taken care of and that we had a great deal. Can't ask for a better gr More

by Cal569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan - sales, Zack - finance, Byron- management.
January 21, 2021

This was such a great experience. Tim Campbell helped us the minute we walked in. There was NO pressure at all, at any time. He listened, made sure we got what we wanted, and the whole experience was less t More

by KiraO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Campbell
January 13, 2021

On January 11, 2021 I left my Jeep Grand Cherokee with Tim Parthemos to diagnose a starter problem. Tim was courteous and very professional. Did a walk-around of my vehicle which has never happened when I More

by gaskidmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Parthemos
December 17, 2020

Steve Smith and the team made buying my jeep easy and painless, great job! The time it took from test drive to purchase was less than 2 hours. I 100% recommend them. More

by imchrisscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Smith
November 30, 2020

My husband just bought a vehicle from this dealership. They are crooks and don't know how to do the paperwork correct. I do not recommend buying anything from them. Take your business elsewhere. They h More

by jneenah
Recommend Dealer
No
Employees Worked With
frankie
September 26, 2020

Tim C was awesome, friendly, helpful and easy to work with. I had lots of questions but he walked me through them all. He informed me all the steps and the process was smooth and easy. I was in and out More

by tammyalindley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Zack and Rebecca
September 21, 2020

I took my daughter here to trade in her 2006 jeep wrangler. They had an exact match for the car she wanted, features and all. We drove a day to get there. (From OH). They offered her pittance for her More

by tot2th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
bill Hildebrandt - salesman, nice guy, don't know sales manager - the liar.
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