Safford Chrysler Jeep Dodge Ram Fiat of Winchester
Winchester, VA
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658 Reviews of Safford Chrysler Jeep Dodge Ram Fiat of Winchester
I was very pleased with my experience at Safford CJDRF. The staff was friendly and accommodating. Mike is the best ,would highly recommend buying your new vehicle from him. The staff was friendly and accommodating. Mike is the best ,would highly recommend buying your new vehicle from him. More
Probably the most unprofessional service i’ve ever been to. We have a new RAM pickup truck (under warranty) with a water leak (defect) in the rear window. We’ve taken it to RAM service 5 different times, a to. We have a new RAM pickup truck (under warranty) with a water leak (defect) in the rear window. We’ve taken it to RAM service 5 different times, and each time they claim that in order for them to be able to fix it it has to leak while the vehicle is at their service otherwise they can’t do anything about it. According to them there is no leak despite a service advisor witnessing it themselves and also with video evidence. Nobody here knows what they’re doing, they will put in the minimum effort and lie that they’ve fixed the problem just so they can get you off their back. They will speak to you like you’re stupid if they feel like you don’t know much about the situation at hand. Instead of making things right, the service manager will hide rather than address the issue. I am not just some disgruntled customer and I don’t usually post reviews unless the service is either very good or very bad, and let me tell you, this is the furthest you can stray from “good”. Do not go here to have your vehicle serviced or for any reason for that matter, go somewhere else. The integrity of the work done in this service can NOT be guaranteed, and that’s simply unacceptable. I will leave reviews everywhere I can and will also be contacting corporate to make them aware of how poorly this location is being run. More
Great experience. My salesperson Keegan found the Durango we wanted and Zack in finance found us a great rate. Byron made sure we taken care of and that we had a great deal. Can't ask for a better gr Durango we wanted and Zack in finance found us a great rate. Byron made sure we taken care of and that we had a great deal. Can't ask for a better group of people to deal with. I have always been greeted in a friendly manner by all of the employees. More
This was such a great experience. Tim Campbell helped us the minute we walked in. There was NO pressure at all, at any time. He listened, made sure we got what we wanted, and the whole experience was less t the minute we walked in. There was NO pressure at all, at any time. He listened, made sure we got what we wanted, and the whole experience was less than 2 hours (we told him we had to be an hr away by a certain time and he got it all done very quick). We had unique circumstances and the finance and him worked with us, gave us options, and got us what we wanted. I couldnt have asked for more. I hate when I feel pressured or regret sitting there so long car after car with salesman trying to show me everything I said I hate and trying to talk me into it. It was so refreshing it was no xx'in around and quick and to the point. Such a breath of fresh air. Would definitely recommend and will come back in the future!!! More
On January 11, 2021 I left my Jeep Grand Cherokee with Tim Parthemos to diagnose a starter problem. Tim was courteous and very professional. Did a walk-around of my vehicle which has never happened when I Tim Parthemos to diagnose a starter problem. Tim was courteous and very professional. Did a walk-around of my vehicle which has never happened when I have used other Chrysler dealerships. I left the Jeep expecting it to take days for the repair based on my experience with other dealers. 4 hours later, Tim called to say that the Jeep was ready to pick up. The starter had been replaced under the extended warranty. I have purchased 6 Chrysler vehicles over the past 25 years and have used about 15 different dealer service departments. This was without a doubt the best experience I have ever had. Thanks, Tim. More
Steve Smith and the team made buying my jeep easy and painless, great job! The time it took from test drive to purchase was less than 2 hours. I 100% recommend them. painless, great job! The time it took from test drive to purchase was less than 2 hours. I 100% recommend them. More
My husband just bought a vehicle from this dealership. They are crooks and don't know how to do the paperwork correct. I do not recommend buying anything from them. Take your business elsewhere. They h They are crooks and don't know how to do the paperwork correct. I do not recommend buying anything from them. Take your business elsewhere. They harassed him and became rude in the end. More
Tim C was awesome, friendly, helpful and easy to work with. I had lots of questions but he walked me through them all. He informed me all the steps and the process was smooth and easy. I was in and out with. I had lots of questions but he walked me through them all. He informed me all the steps and the process was smooth and easy. I was in and out much faster than other dealers. Rebecca in finance was super nice and very knowledgeable about the docu-sign pad. She summarized every page and signing was easier and it all seemed to make the process go quickly. Very satisfied customer. More
I took my daughter here to trade in her 2006 jeep wrangler. They had an exact match for the car she wanted, features and all. We drove a day to get there. (From OH). They offered her pittance for her wrangler. They had an exact match for the car she wanted, features and all. We drove a day to get there. (From OH). They offered her pittance for her trade. Only $5000. Said it would need a new soft top ( which it did) at a cost of $2000. They hoped to get $8500 out of it.. Now they have it listed on their lot for $14,000, WITHOUT a new soft top. Yeah, I'd say she was ripped off. Caveat Emptor. Please research your trade-in value before dealing with this dealership! Better yet, if you want to trade-in, go someplace else. Do I regret dealing with this dealership: you bet! More