Safford Brown Subaru Manassas
Manassas, VA
Filter Reviews by Keyword
By Type
Showing 129 reviews
Best professionalism around! I have been going to this dealership since 2006 and would never think about going anywhere else! Those in service, sales, finance and admnistration of I have been going to this dealership since 2006 and would never think about going anywhere else! Those in service, sales, finance and admnistration offer professionalism and quality at all times, in every detail. Customers can always feel they are being taken care of as an individual and not just as another person walking through the door. I am a diehard Subaru owner as well as a Brown’s Manassas Subaru supporter! More
Wow!!! Fantastic experience! Can't thank Eric Bukhari enough for an outstanding deal and his professional, efficient and comprehensive efforts. All of ou Fantastic experience! Can't thank Eric Bukhari enough for an outstanding deal and his professional, efficient and comprehensive efforts. All of our questions were answered, Brown's had exactly the vehicle we wanted and Eric made sure all the details from setting up our Starlink account to pairing our phones and much more were done before we could think to ask. James Turner's welcome and his explanation of all the included benefits Brown's Manassas Subaru offers was eye-opening and very much appreciated; and Fred Ford made completing the paperwork a brief and very pleasant experience. What a Great Team! Thank You! Oh, and we love our new Outback! More
Finally a car dealer who knows how to treat customers!!! This was the best car buying experience ever! Everyone was very professional. Walked in the door and everyone greeted me. I felt like this was a no p This was the best car buying experience ever! Everyone was very professional. Walked in the door and everyone greeted me. I felt like this was a no pressure sale. Gave me top dollar for my trade in! Cut me a deal in my new purchase. I have to say I will never buy a car from another dealership! The sales manager could not have done a better job! He knows how to treat new customer's and turn them into repeat customers. Fred and Mr. Gulley are top of the line finance managers. When you go in look for Mr. Mirza. He will definitely get you in the right car that you are looking for. More
Great New Car Buying Experience Great price and very friendly, laid back staff. Process was painless. Bobby, B, James, and Fred were outstanding. Their post-sale support and custo Great price and very friendly, laid back staff. Process was painless. Bobby, B, James, and Fred were outstanding. Their post-sale support and customer service program are top notch. Free lifetime car washes? Sold! More
Best negotiations yet, 4th Subaru Crazy, my wife decided to purchase the new 2018 Crosstrek. She spent approximately three hours emailing dealerships to find the right color, interior Crazy, my wife decided to purchase the new 2018 Crosstrek. She spent approximately three hours emailing dealerships to find the right color, interior, options, bottom line price. The negotiations then switched from email to the phone with two dealerships calling back and forth. All most immediately Eric recognized my wife voice, from her last purchase in 2008 and stated the other dealership will not come close to his bottom line and her needs. Eric was on point, he took the lead of our purchase and was all but done short of signing the paperwork when she was on the phone. When we showed up to the dealership Eric had the Crosstrek serviced and filled up to aid in streamlining our purchasing experience. This just confirms what I assumed from the beginning, I will continue to purchasing any and all future Subaru's from Brown's By the way my wife loves her Subaru as well as Eric. Thank you Eric again. Mac More
Great experience and felt natural Erik asked for a fair chance when I was car shopping, and thank goodness I gave him that fair shot. As a first time buyer Browns Subaru, specifica Erik asked for a fair chance when I was car shopping, and thank goodness I gave him that fair shot. As a first time buyer Browns Subaru, specifically Erik, Patrick, and James, made sure that you get the right experience when buying a new car. 1. Not hassled, straight to the point, nothing forced. 2. You are taken care of, from beginning to end. 3. A really good deal. As a buyer, I urge you to do your homework, be upfront, and then give Erik a visit or call and you won’t regret it. More
Best call buying experience ever. I can’t think Eric Bukhari enough for what he has done for me and my son for his new car, I traveled from New York down to Manassas Virginia to Brown I can’t think Eric Bukhari enough for what he has done for me and my son for his new car, I traveled from New York down to Manassas Virginia to Brown’s Subaru to buy a WRX 2018. I called and talk to Eric Bukhari over the phone and he gave me the deal of the century. I’m the type of person that will travel to save some money, and the people at Brown’s Manasses Subaru save me a lot of money on the phone when I called, Friendly, courteous, helpful and what ever they could do to make my new car buying Experience easy and pleasurable as possible. I will do business most definitely with Browns of Manassas again. More
Overall Experience My salesman, Eric Bukhahri, was knowledgeable, professional and made my buying experience easy and quick. Patrick Gulley handled the financing part o My salesman, Eric Bukhahri, was knowledgeable, professional and made my buying experience easy and quick. Patrick Gulley handled the financing part of the transaction which was also easy and quick. More
Good experience. Excellent price on a new, first-time Subaru I visited 5 dealerships, including the Brown's Manassas location. Absolutely no pressure from Brown's. People hate sales pressure. I usually walk a I visited 5 dealerships, including the Brown's Manassas location. Absolutely no pressure from Brown's. People hate sales pressure. I usually walk away when too much hassle is a salesman's method for selling. Your dealership started on the right foot, from the start. All of my questions were answered and information was passed to me with no delay. Friendly staff, clean show-room and very local to where I live (important). Finance employee was very pleasant and efficient. The process was rapid and concise. No hard selling. The salesman I worked with, Eric Bukhari, was particularly helpful and came across as honest and helpful. He has 16 years as a salesman, so I was happy to work with someone who likely holds some clout as an employee in the dealership too. Eric "gets it." More
Maintenance for a minor issue with my 2018 Outback 3.6R The service provided. From the greeting by your customer service rep Meredith Eden, to the service manager Vince explaining things to me and the servi The service provided. From the greeting by your customer service rep Meredith Eden, to the service manager Vince explaining things to me and the service technician Zack Gough explaining everything that he did. More