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SONS Ford Auburn

Auburn, AL

2.8
47 Reviews

2305 South College

Auburn, AL

36832

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Showing 47 reviews

February 14, 2018

Class Act I went to purchase a new vehicle and had the best experience. Jody, Dan Tuck, and Jennifer we're absolutely awesome. Keep up the great work More

by Hayhunt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody, Dan, Jennifer
February 07, 2018

SERVICE DEPT.. I HAVE A 2015 LINCOLN MKS THAT HAD BATTERY PROBLEMS . THEY TRYED TO CLEAN THE POSITVE BATTERY POST AND CABLE, BUT STILL DON'T HAVE CLEAN. More

by LAMAR SPEAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHUCK
January 10, 2018

OVER PRICED SHYSTERS! First off yesterday I drove over an hour away to look at a truck that AUTONATION has and I get there about a hour before they close and nobody is the More

by 17F-250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Warren. Eric
February 06, 2017

David Rusk in service is awesome! My F150 oil light was coming on and off. I was in Auburn visiting my college students. I made a unexpected stop by Automation Auburn to the service d More

by bgoxley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rusk
February 02, 2017

The Wilsons GREAT Guy with the red jordans Stan is A awsome guy. The man with the red jordans.Work with us till the end. Thanks we will send you some customers. The Wilson family. Montgo More

by Javis/Leshaundra Wilson
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan the MAN
January 09, 2017

Service dept is ridiculous Service department is horrible! I started having transmission problems when my Explorer had around 17,000 miles. Over the span of a year, I took my More

by Ford Explorer
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
December 02, 2015

Terrible service and way overpriced. Service Dept. "fixed" my college student's truck, $900+. Would not start again a week later. Wanted another $900+ for a fuel pump. Charged for the 2n More

by College parent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
July 09, 2015

Terrible Customer Service Needed only to fill out a single warranty refund form. Made to wait over 45 minutes despite Feds office was vacant when I arrived. He could have giv More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred...business office.
June 08, 2015

Nightmare This is the worst service department I have ever dealt with in my life, unbelievable. Missing a second day of work cause they ordered wrong part and a More

by Lloyd9319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
April 18, 2015

Worst single experience I've ever had. I fully understand the one-star ratings this dealership get. If Google had a zero, by God they'd get it from me. My kids are at Auburn and their F More

by HolyMackerelI'mTicked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
Apr 18, 2015 -

HolyMackerelI'mTicked responded

I mean, I'm so annoyed that I actually came to this site and created this profile for no other reason than to warn others.

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