I use Son's on-site service. This is easily coordinated thru Courtney, the Service Representative. She quickly arranged it to be performed to best meet my schedule. Victor, the technician, is extremely competent and works quickly. Both he and Courtney are pleasant and professional. They have been taking care our Explorer since new and have kept in the best mechanical condition. They are a pleasure to deal with.

Had a minor service problem. Thomas in the Service Department was exceptionally friendly and helpful. My issue was resolved in less than one hour. Will definitely ask for Thomas when I need my next service.

Ben helped answer any questions I had. I highly recommend you contact him if you’re in search of a new vehicle.

Good had oil change and tires rotation didn’t take long customer service was very good

Took my truck in for a service engine light, very slow pass side front window and two recalls. They kept it for 3 days and didn't fix a single issue except the engine light and came back on the next day. I am a 3rd party contractor so this cost me 3 days pay. Can't use any other vehicle with these companies, only the one they approve. I'm never going back to Son's again! Toyota is sounding good to me at this point.

Bought a used truck in December 2025 yes used high mileage. I get it is as is. I'm 95% sure they knew the truck has transmission issues. They didn't act surprised at all when I told them about it. I took it for a test drive for it up to 50 mph and didn't show issues a day after I took ownership the transmission started slipping at 35 mph I would not recommend going there for anything.