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SONS Ford Auburn

Auburn, AL

2.8
52 Reviews

2305 South College

Auburn, AL

36832

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Showing 52 reviews

July 28, 2024

Buying a car from this dealership started off as a pleasant experience, but then turned awful quickly. My husband and I purchased a Lincoln Aviator and after 2 days noticed a sound that sounded like b More

by yolandathomasrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Watkins
July 07, 2024

Mike at Reds auto and truck was a true professional who answered all the questions we had about the truck. We did end up buying from Mike as our sales representative. I would go back to them to buy another More

by lilmr1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Willis, Robert Watkins
May 29, 2024

We just had our 3rd and absolute last experience with them there at Sons Ford. My son goes to school in Auburn, we had a problem with a seat in his car the first time. They had to replace it, and could More

by Eric B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
May 14, 2024

I have grave concerns regarding the recent service debacle I experienced at SONS Ford Auburn. To put it bluntly, their handling of my truck has been an absolute disaster, leaving it in a state of disr More

by cfun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Whiteard
May 09, 2024

We were looking for a basic truck and Buck went outside and came back with just what we needed. He helped us with paperwork and everything else before and after the sale. Thanks Buck. More

by sbw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buck
April 09, 2024

I have bought two cars at Sons Ford and have always been extremely satisfied with their customer service. More

by maddogcaptain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
March 30, 2024

I had a pretty good experience with this dealership. A lot of back-and-forth on getting the deal done as you would find most places. I would have to say that the best part of the experience that saved i More

by Rjs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian jones
March 09, 2024

1st if I could give no stars I would. I'm a 100% service connected disabled service member and retired Army. I purchase my dream car on line from Sons Ford. When I finally received the ca More

by sbjackson1958
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Cory Meaks
February 01, 2024

I absolutely HATE this ford! The girl who works in the front is very rude and unprofessional and their boss is even worse! Me. Scott denied giving me service on my car because my More

by LaTisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott, Kayla
December 16, 2023

I had spoken to a salesmen by the name of Corey about a 2021 Toyota Avalon TRD upon me coming to the dealership that we previously spoke the car was sold the night before and Corey didn't even have the dec More

by jalenjohnson615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey
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