Rutland Auto Group

Outstanding Making the appointment for service was hassle free-when checking in the day of service Leslie had the paperwork already prepared, the 20000 mile check Making the appointment for service was hassle free-when checking in the day of service Leslie had the paperwork already prepared, the 20000 mile check up was timely and check out was quick. More

Awesome seevice Sam Hamlin and AJ ( Andrew) made leading a new Audi Q3 simple, and fast. Time was and always is of the essence and they heard me and made the deal bea Sam Hamlin and AJ ( Andrew) made leading a new Audi Q3 simple, and fast. Time was and always is of the essence and they heard me and made the deal beautiful and fast. More

I just wrote a review and am adding on to it...! More YES! Kelly Platts is particularly personable, attentive and knowledgeable when it comes to explaining the financing and the options. Makes things that are Kelly Platts is particularly personable, attentive and knowledgeable when it comes to explaining the financing and the options. Makes things that are like an SAT test to me simple and understandable! She's terriffic, truly! More

Great experience I’d never driven an Audi before, and although the car sold itself, Josh at Kinney made the buying experience enjoyable and straightforward. When I dec I’d never driven an Audi before, and although the car sold itself, Josh at Kinney made the buying experience enjoyable and straightforward. When I decided that I wanted to buy my trade-in back, they made this a simple process too. Followup has been great, would buy from them again More

BEWARE OF SERVICE DEPARTMENT A recent visit because of a recall, decided to have my oil changed on my Audi, warranty just ran out a month prior and what should be routine oil chan A recent visit because of a recall, decided to have my oil changed on my Audi, warranty just ran out a month prior and what should be routine oil change turned into a 6 to 7 hour job at $125 per hour on the engine because a ring on the oil cap ended up in the engine. Never had the oil changed since purchasing the vehicle a year prior. Kinney said could not change the oil because of issue and could not provide us with a loaner. We live over an hour away so was stranded. We called the dealer we purchased from thankfully, they provided us with a rental car, picked up our vehicle and it turned out to be a 5 min. job, was able to fish out with a magnet. There was no way the ring was in that spot for a year without moving. A few day later I got the online service record and Kinney had changed the oil. Hum?? They pay their service people commission so watch out if your warrantee is out. Will never go back, we received no compensation for the crazy day trying to get home and four days without my vehicle. Beware!! More

Awesome experience with Josh Josh helped me get out of a bad situation in my previous car and got me into my dream car! Helped me with getting a good deal while also getting somet Josh helped me get out of a bad situation in my previous car and got me into my dream car! Helped me with getting a good deal while also getting something I’m in love with! More

Great experience I did the phone part of my transactions with Deanna. We actually had many calls. She was absolutely great as were the other people too. I did the phone part of my transactions with Deanna. We actually had many calls. She was absolutely great as were the other people too. More

Excellent staff My husband picked out a VW Atlas and told me to try it out, I wasn't thrilled, I wanted to stay loyal to the brand I always purchase. Courtney is noth My husband picked out a VW Atlas and told me to try it out, I wasn't thrilled, I wanted to stay loyal to the brand I always purchase. Courtney is nothing short of a miracle worker for talking me into stopping by for a test drive. She was the perfect balance of persistent without coming off as pushy. Josh made me love the car (that I wanted nothing to do with prior) and Courney is the reason I didn't purchase somewhere else. Everyone was so patient and friendly with me, even though I wasn't the easiest customer. More

Very knowledgeable.. Chris Hardina was amazing to work with. His knowledge and expertise from all aspects . From helping make a deal . to introducing me to service staff. Chris Hardina was amazing to work with. His knowledge and expertise from all aspects . From helping make a deal . to introducing me to service staff. Spent all the time I needed to feel comfortable in my new Dodge Ram. I give him kudos! More

recall brought car in for recall had done quickly and did great job no problems but they always give great service even when we purchased it brought car in for recall had done quickly and did great job no problems but they always give great service even when we purchased it More