Rutland Auto Group

Waste of my time. Visited to test drive a few vehicles. Met a male salesman who assisted us in test driving a suv. Eventually found a car that we really wanted but the keys could not be found to test driv Met a male salesman who assisted us in test driving a suv. Eventually found a car that we really wanted but the keys could not be found to test drive it. Guy stated that "he would locate the let's and get back to us". He never followed up. I called him some days later because I really wanted to but this car and he said that he "still can't find the keys, but that he woudyget back to us in a day or two to test drive the vehicle". Fast forward, no call from anyone at Rutland auto group and I can now see that the car is no longer listed for sale. I am not sure what went on, but instead of making a new customer, they absolutely lost one. I am quite sure that if it were a more expensive car then he would have managed to make it happen. We need to replace both of our cars, one new and one used, but it won't be from here. More

Worst experience ever They tried to charge us 1,000 to repair a problem that they created. We took our Audi to them for a recall and their service coordinator Lynn told us They tried to charge us 1,000 to repair a problem that they created. We took our Audi to them for a recall and their service coordinator Lynn told us a washer was inside the motor and would be 700 minimum to. 1,000 to repair. Our dealer picked up the car hauled it back to Lebanon and 5 minutes later at no charge the washer was removed with a simple magnet. After further investigation the service manager admitted that either the washer fell in or was put inside the engine. This is a dishonest dealership avoid them if you can.. how many others have they done this to and didn’t get caught. Bob Porter More

Great buying experience! If you don’t have a “sales person of the year” than Todd Kitchin has my vote. He was extremely patient, gracious and knowledgeable throughout my car p If you don’t have a “sales person of the year” than Todd Kitchin has my vote. He was extremely patient, gracious and knowledgeable throughout my car purchasing process. More

We knew we were going to buy a Subaru-- We were not sure of the dealership to do business with. Jacob Field did a great job of explaining every thing and it was his presentation that convinc We were not sure of the dealership to do business with. Jacob Field did a great job of explaining every thing and it was his presentation that convinced us to do business with Kinney More

Great cars! Great people! We’ve been going to Rutland Motors/Kinney Subaru for several years to have our car serviced, and now we’ve purchased a new Subaru from them. They made We’ve been going to Rutland Motors/Kinney Subaru for several years to have our car serviced, and now we’ve purchased a new Subaru from them. They made the experience totally enjoyable! More

Great Salesman!!! I usually don’t like salesman. But Nik was right on point what we were looking for. I would recommend Nik Houghton and I know I’ll be back when I need I usually don’t like salesman. But Nik was right on point what we were looking for. I would recommend Nik Houghton and I know I’ll be back when I need a new truck. More

Great experience The whole team was helpful in the purchase of my sweet little GTI. I would highly recommend purchasing a vehicle here if you want to deal with top-not The whole team was helpful in the purchase of my sweet little GTI. I would highly recommend purchasing a vehicle here if you want to deal with top-notch people. More

Smooth transaction and accomodation The team really worked as a well-trained team. Staff was nice and very patient with all our questions, which they answered thoroughly. We've been de The team really worked as a well-trained team. Staff was nice and very patient with all our questions, which they answered thoroughly. We've been dealing with Kinney's since the late 1980's, but due to circumstances, have not dealt with them in several years. We're back now and look forward to a long working relationship with them. More

Outstanding The whole car buying experience from this dealership was a great experience, no hassle, coordinated, flexible schedule, very happy with my experience The whole car buying experience from this dealership was a great experience, no hassle, coordinated, flexible schedule, very happy with my experience they went out of their way to accommodate us More

Solid people running a solid dealership! I have purchased a couple vehicles from Kinney and have come to appreciate how well they stand behind the vehicles they sell. From a helpful and fair I have purchased a couple vehicles from Kinney and have come to appreciate how well they stand behind the vehicles they sell. From a helpful and fair sales team to a top shelf service department, I found Kinney to be a team I can trust. I worked with Chris, Graham and David in the sales group to acquire my new ride and when I had some concerns, Ashley & Steve in the service department went the extra mile to get me back on the road the day I brought it in. Solid people running a solid dealership! More