Rutland Auto Group

Great Buying Experience!! Finding a good pre-owned within budget could be difficult and frustrating. After looking for a 2013 pre-owned A4 for couple month, I saw a listing w Finding a good pre-owned within budget could be difficult and frustrating. After looking for a 2013 pre-owned A4 for couple month, I saw a listing which fits my budget at Kinney Motors. Todd contacted me Immediately after requesting an inquiry. I was concerned because the car had a high mileage, but, Todd assured that car was sold and serviced at Kinney Motors and it was in excellent condition. Since I live in New York, I couldn't drive all the way just to test drive the car. Todd personal did a walk-thru on the car and explained both interior and exterior condition and he was very honest about even the little scratches that he found on the exterior. He suggested to buy an extended warranty because I was worried about high mileage . He even went above and beyond to remove the documentation fee from the final price. Kelly called me few hours later and gave me options on extended warranty and worked with banks to get the best interest rate on my Finance which she did. We drove almost 5 hrs to get to the dealer, we met Todd and Kelly as expected they were very pleasant and welcoming. Did a test drive and car felt great, Todd went and spoke to his manager and deducted another few hundred dollars due to the scratches on the front. Kelly had all my paper works ready and went over again my options on extended warranty and we got a 4yr/48k warranty with still under my budget and a peace of mind. There were no pressure to buy the car, no hidden fees or any other charges (Almost all other dealers that I spoke with have other fees and additional charges). Just over an hour at the dealership we drove the car back to New York. It was a great buying experience, I wouldn’t mind driving 10 hrs to buy another car in future. Thanks to Todd & Kelly. You guys are awesome !! More

It was fantastic! I recently purchased a 2015 Subaru Crosstrek (There was no option below to select Subaru). Bethany and Greg were both very easy to talk to and made th I recently purchased a 2015 Subaru Crosstrek (There was no option below to select Subaru). Bethany and Greg were both very easy to talk to and made the purchase very smooth and easy for me. Bethany was very helpful and had a lot of knowledge about the vehicle I was interested in. More

Excellent Dealer Straight forward dealer with no games - thank you!!! Very patient staff willing to help and not pushy. Would recommend to friends and already have. Th Straight forward dealer with no games - thank you!!! Very patient staff willing to help and not pushy. Would recommend to friends and already have. Thanks again! More

Love my subaru I would. Recommend this dealership to anyone.they were all very helpful and explained everything that I needed to know about my new Subaru.I am very p I would. Recommend this dealership to anyone.they were all very helpful and explained everything that I needed to know about my new Subaru.I am very pleased with the service there too. More

Never had so much fun spending that much money I have been looking for a specific car (VW Beetle) for a while, before purchasing it from Kinney Motors. I drove there after seeing a car advertised t I have been looking for a specific car (VW Beetle) for a while, before purchasing it from Kinney Motors. I drove there after seeing a car advertised that was a great deal (full optional, satnav, moonroof and whatnot) unfortunately when I arrived at the dealership I realised that the advertised car did not match the description (no satnav, no moonroof). I told them about it and they went through the ad with me, finding the mismatch. I am not gonna lie, I wasn't pleased, since I rented a car to test drive their car, and I also told them, apologies were made and (something that I have MUCH APPRECIATED and consider it very honest from them) they acknowledged the error and fixed it (a couple of days later the ads were fixed and actual pictures were provided). Anyway, I checked the car anyway and tested it, the car was absolutely spotless and very well maintained, I did my homework and knew what to look for (window motors that go crazy in the beetle and another few bits) and everything was in order. The only drawback was the mismatched advertisement, for that price, if the car was the one in the ad, I would have bought it on the spot. Anyway, I loved the car and kept it in mind, while I browsed the market for another one in the same price range. I visited other dealerships, which had similar cars for similar prices, none of which matched the mileage (low) and overall conditions of the car I tested at Kinney Motors. One was 500$ cheaper, but had bad ball joints, 5 times the mileage and the window motor problem was never addressed. So, by comparison, the car I saw was the best deal in at least 3 states (yes, I have been browsing properly), and I ended up purchasing it. I however have a couple of comments for the guys at Kinney: please make sure that the history of the car shows properly on Carfax (the oil change was not notified, although it was done, and the recall for the window motors was not there either, although you have track of it and Linda reported to me that it was sorted). The car is perfect, but its history is not on paper, so it can be argued, and I write this from a buyer and a future seller point of view. The whole process of sale was smooth and without any problems, I had many (and I mean MANY) questions that were promptly answered, everything was explained and I was guided easily through the process. The sale was so good that I was chuckling and cracking jokes when I signed the biggest cheque of my life, it hurt just a bit. Anyway, long story short, there is room for improvement (mess with the ads, car history could be handled better), but I have appreciated the honesty very much (realising there has been a problem and fixing it right away), and after having visited other dealerships for the same car, in the same price range, I have to say that at the end of the day I had the best deal I could find, that's why the 5 stars. More

new car purchase Walt Gilman was not pushy when we said "Just looking" When we finished our car shopping, we returned to Kinney and looked up walt. Our experience Walt Gilman was not pushy when we said "Just looking" When we finished our car shopping, we returned to Kinney and looked up walt. Our experience was easy and fast. More

New vehicle purchase visit to the service dept. was fast and easy. Dave is pleasant to deal with. Jan. will be my first visit to the service dept visit to the service dept. was fast and easy. Dave is pleasant to deal with. Jan. will be my first visit to the service dept More

Very pleased!! Bethany was very perfessional to work with. She did not push us in any way. She answered all our questions & if she didn't know, she found out! She we Bethany was very perfessional to work with. She did not push us in any way. She answered all our questions & if she didn't know, she found out! She went through the car very thoroughly. It was a very pleasant experience! I just love my new Subaru?? More

Thank you! I appreciate the way the service manager addressed concerns about covering the cost of the lights that need to be replaced. I am very pleased with the I appreciate the way the service manager addressed concerns about covering the cost of the lights that need to be replaced. I am very pleased with the service. More

excellent service Mike Maliniak and Kelly Platts went out of their way to make my experience with Kenney Subaru very professional and friendly. In past several years I Mike Maliniak and Kelly Platts went out of their way to make my experience with Kenney Subaru very professional and friendly. In past several years I find the service dept very dependable as well. Thanks to all ,I have recommended Kinney to all my friends and family. More