
Russ Darrow Metro Mazda
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 914 reviews
Professional, great customer service! Our sales consultant, Janea, was AMAZING and professional. She even made sure we had Sage to work (who was also great) with while she needed to step Our sales consultant, Janea, was AMAZING and professional. She even made sure we had Sage to work (who was also great) with while she needed to step away. More
I found my experience here really good. Friendly, knowledgeable and helpful employees. Salesmen here weren't pushy. The only thing that could've been better was that I wish my salesman woul Friendly, knowledgeable and helpful employees. Salesmen here weren't pushy. The only thing that could've been better was that I wish my salesman would've taken some extra time to go over my new vehicle with me. (He was EXTREMELY busy that day and didn't have a lot of time to spare). However, I did find him to be an EXCELLENT salesman and would definitely recommend him. More
Good place to do business with. I had a good overall experience, and I encourage others to shop with them if looking for good overall customer service! I had a good overall experience, and I encourage others to shop with them if looking for good overall customer service! More
Excellent service I would definitely recommend my family and friends get their vehicle from Mazda metro and friends get their vehicle from Mazda metro More
I've bought many cars in my life, and this was the worst dealership by far that I've dealt with. The bait and switch tactics they use are scary. In all I spent about seven hours making the deal and gettin dealership by far that I've dealt with. The bait and switch tactics they use are scary. In all I spent about seven hours making the deal and getting accurate paperwork. I'd say it was 20% incompetence and 80% malicious. Besides the salesperson, they shuffled me around to the sales manager, two different finance people and the general manager and each person I dealt with was horribly dishonest and did his best to confuse the situation and gloss over the details of the rip-off deal I ended up with. I would have backed out of the deal at every turn, but they had my $1,000 deposit on a car that they promised but couldn't deliver. Once you give them a deposit, the games and dishonesty begin. I could get three free oil changes there and no deductible extended warranty service, but I will eat those just to keep from ever having to set foot in a Russ Darrow dealership again. You have been warned! More