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Russ Darrow Metro Chrysler Dodge Jeep RAM

Milwaukee, WI

3.7
711 Reviews

10901 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 711 reviews

May 25, 2021

Everyone was extremely knowledgeable and helpful. Very friendly and accommodating during the entire process. I definitely recommend anyone go to this dealership. I liked all the help as well. More

by wcbjr1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Kirby, Eric Rzentkowski
Jun 12, 2021 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much. We work very hard to make sure that we are resources to your education on the automotive buying and servicing experience before anything else. We do appreciate you giving us this opportunity to earn your business! - Eric Rzentkowski, General Manager

May 24, 2021

I was very satisfied with my service rep Professionalism very courteous very helpful which made my experience And interaction with him a pleasant one I would highly recommend him I came in More

by Michaelaugust54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan porth , Christopher Mundell
Jun 12, 2021 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Michael, Thank you for this review. I will be sure to share your kind words with Mr. Mundell as well. We are glad that we could be of such service to you! - Eric Rzentkowski, General Manager

May 15, 2021

We loved the car. Very clean. Bought the car within an hour. Drove it home. Dealer and salesman were honest and straightforward. We were satisfied. More

by jkuhnz2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez, John Vansickle
Jun 12, 2021 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much! Great to hear that the team adhered to our mantra that your time is valuable. We know in not every situation does it go so quick, glad to know you are happy with your new purchase! - Eric Rzentkowski, General Manager

April 23, 2021

This place is always great and Chris in the service department has been exceptional with all my needs. I have bought two cars from Russ Darrow and I’m sure I will be returning for a third and fourth si More

by rcondon21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey M Best, Robert Martin, John Vansickle, Jalill Pannell, Lee Brosnaha, Gerome Durham
Jun 12, 2021 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are so happy here at Russ Darrow CDJR Milwaukee to hear about your great experience. We will be sure to relay this message to Chris so he can see the impact he is having on his customers! -Eric Rzentkowski, General Manager

April 12, 2021

Julian was a pleasure to work with. He managed to provide space while we were shopping and then made himself available as we progressed through the purchase process. Julian helped to provide a great experien More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
April 02, 2021

Customer service was terrible. No one cares about the customers. They’re only concerned with money. Fees are unreasonably high. Will never go back for service More

by cbnbonita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ivan Lawler, John Vansickle, Christopher Mundell, Eric Rzentkowski
March 26, 2021

WOW. This was just the best car purchasing experience I have ever had. Chris Martinez was amazing. He work me thru perfectly. Thank you Chris More

by v.noll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Martinez
March 21, 2021

Kai Tellez ,Todd,Justin and the whole team treated us great,very respectful and honest with info. Service way above competitors They made it a Great experience! More

by tinabock1769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kia Tellez,Justin Hanna,Todd Long, Darnal Oglesby
March 19, 2021

Excellent and speedy service for my Town and Country. Wonderful! John was terrific! Time of appointment was convenient. Vehicle was was a bonus! I will recommend you to others. More

by Joseph.Masterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vansickle
February 28, 2021

Justine, my service representative, provided excellent service in a timely and efficient manner. I arrived without an appointment and was promptly greeted. Justine, you rock More

by Inez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JUSTINE
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