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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
729 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 729 reviews
January 25, 2022
This dealership has come such a longway since the old place on N.76th street. It's quite evident that the General Manager cares about how they conduct business. Great job. place on N.76th street. It's quite evident that the General Manager cares about how they conduct business. Great job. More
by Nonprofitldy
Employees Worked With
Dan Porth
January 14, 2022
John did an awesome job of getting the repair work done quickly and correctly. I appreciate his professionalism. quickly and correctly. I appreciate his professionalism. More
by Kurt
Employees Worked With
January 12, 2022
Russ Darrow is a very good and excellent dealership I will go back to them for any car service. will go back to them for any car service. More
by Bodean
January 10, 2022
Excellence every time I visit! Associates were very professional and kind. Always make me and my pet feel comfortable. Everyone smiles! professional and kind. Always make me and my pet feel comfortable. Everyone smiles! More
by glennavery60
Employees Worked With
Other Employees :
Christopher Mundell, Darnal Oglesby, Gerome Durham, Rashaan Smith, Bryan Davis
January 07, 2022
Recall issue I spoke with 4 dealers and Darrow was only one that responded that could do in timely manner Other were scheduling 1 a week or didn’t have the parts one that responded that could do in timely manner Other were scheduling 1 a week or didn’t have the parts More
by Stoah
January 05, 2022
Great place, I really enjoy coming here. Work is done well and then I’m outta there, and on my way. well and then I’m outta there, and on my way. More
by Stephen
December 22, 2021
Was amazing. came a week earlier than my appointment as my oil started to get really low. Helped me with no hesitation and got me in and out within an hour. Very friendly. Even took the new Wagoneer for a my oil started to get really low. Helped me with no hesitation and got me in and out within an hour. Very friendly. Even took the new Wagoneer for a test drive while I was waiting which was fantastic Highly recommend and will be coming to this location from now on More
by Jason.loose
Employees Worked With
December 14, 2021
Salesman, Darnel listened to what I wanted in a new car & Chris made sure the financing worked for me. My car was cleaned inside and out. I was so reluctant to buy a car during the pandemic but Russ Darrow m Chris made sure the financing worked for me. My car was cleaned inside and out. I was so reluctant to buy a car during the pandemic but Russ Darrow made the process easy and stress free. This is my 4th car with Russ Darrow and I have never been disappointed. Thanks Guys More
by MJ
Employees Worked With
Other Employees :
Christopher Mundell, Darnal Oglesby, Gerome Durham
