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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
729 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 729 reviews
June 03, 2022
Great experience. First class salesman,he made the buying experience enjoyable. Covered all the bases, was very patient and didn't waste time. Wish all dealerships wer First class salesman,he made the buying experience enjoyable. Covered all the bases, was very patient and didn't waste time. Wish all dealerships were like this. More
by wbuchter
Employees Worked With
Christopher Mundell
April 16, 2022
Julian and Chris were very helpful, knowledgeable and polite in the buying process of my vehicle polite in the buying process of my vehicle More
by Kevin
March 28, 2022
Smooth buying process. Julian and chris were very helpful. Would recommend for new car buyers. Julian and chris were very helpful. Would recommend for new car buyers. More
by mfurey25
February 27, 2022
I bought my 2022 Wagoneer this week and could not have been happier with the entire experience. Joe, Brian, Chris, Krissy, and the finance team we’re all phenomenal. I have a lot of vehicle purchases unde been happier with the entire experience. Joe, Brian, Chris, Krissy, and the finance team we’re all phenomenal. I have a lot of vehicle purchases under my belt and this team has without a doubt been the best. They have earned our business for years to come. Thanks to everyone on the team for making us feel like more than just a sale. More
by cwink1
Employees Worked With
Joseph Hall, Christopher Mundell, Bryan Davis
February 26, 2022
We had a great experience with Russ Darrow Chrysler Dodge Jeep RAM of Milwaukee. We were greeted with a warm, inviting environment. Krissy Nommensen (their social media manager and front desk attendant) wa Jeep RAM of Milwaukee. We were greeted with a warm, inviting environment. Krissy Nommensen (their social media manager and front desk attendant) was so friendly and welcoming. She made our family feel right at home. And we also worked with several other employees from start to finish. Our primary Sales Associate Joseph Hall — he was amazing. He was extremely accommodating from start to finish, and was available to us every step of the way. I cannot say enough good things about him. Sales Manager Chris Rano and General Manager Bryan Davis were also extremely helpful in getting us the vehicles we both wanted. Well done, to them, as well. We bought a 2022 Wagoneer and a 2022 Jeep Grand Cherokee WK this week. 100% completely satisfied. When you have a family with 2 small kids, you need an accommodating dealership that is family-friendly. Russ Darrow CDJR is just that. We are so pleased. Thank you to Joe Hall and Russ Darrow CDJR Team!!! More
by Erin Winkler
Employees Worked With
Joseph Hall, Krissy Nommensen, Chris Rano, Bryan Davis
February 04, 2022
Purchased my vehicle here a few years ago & continue to get services here. Have always had a great experience. get services here. Have always had a great experience. More
by Kkappy4
February 01, 2022
Excellent communication through the whole process. I appreciate how they were able to get the service done in a timely manner appreciate how they were able to get the service done in a timely manner More
by Weisguy
January 28, 2022
I came in for an oil change appointment and they got to work right away. The staff was very friendly and I barely had time to finish my complementary snacks before my vehicle was ready to go. work right away. The staff was very friendly and I barely had time to finish my complementary snacks before my vehicle was ready to go. More
by AbdullahDealerRater
Employees Worked With
Other Employees :
Christopher Mundell, Gerome Durham, Bryan Davis
