Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
729 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 729 reviews
January 24, 2023
BEWARE. This place is the worst, spend your money elsewhere and thank me later. Be sure to double check all of your pricing as they will slide a few extra c This place is the worst, spend your money elsewhere and thank me later. Be sure to double check all of your pricing as they will slide a few extra charges in there then tell you that it needs to happen so money is made on the deal somewhere. Every foolish business practices. Stay away if you care about your money you won't regret it. More
by Picklydock
November 19, 2022
Omg the best truck buying experience I've ever had. The team at Russ Darrow went above and beyond . The team at Russ Darrow went above and beyond . More
by Ndavis3054
Employees Worked With
Other Employees :
Jonathan Hood was very help as well., Christopher Mundell, Darnal Oglesby, Gerome Durham, Rashaan Smith, Bryan Davis
October 21, 2022
Paul Miller should be seen if your in the market. Very professional, kind, understanding and willing to go the extra mile for his customers. I hope their service dept is as good. Then Russ Darrow wi Very professional, kind, understanding and willing to go the extra mile for his customers. I hope their service dept is as good. Then Russ Darrow will be our dealership for service too. More
by JT
Employees Worked With
Paul Miller
September 17, 2022
I have worked with John in the service department for years with at least 4 different vehicles. I know the service will be honest, trustworthy and exactly suited to what my car needs. Thanks so mu years with at least 4 different vehicles. I know the service will be honest, trustworthy and exactly suited to what my car needs. Thanks so much, John at Russ Darrow. More
by margaretlester7562
Employees Worked With
September 13, 2022
Should be more honest and upfront when communicating down payment amount, and charges that “may” be associated with it! payment amount, and charges that “may” be associated with it! More
by johnson34
Employees Worked With
Other Employees :
Christopher Mundell, Darnal Oglesby, Bryan Davis
September 07, 2022
Consistent with last ten years of good service since we bought the new vehicle from Darrow. They listened and addressed the issues, updated the options, and undertook and completed the work. Employees no bought the new vehicle from Darrow. They listened and addressed the issues, updated the options, and undertook and completed the work. Employees not connected with the service were also helpful and courteous. More
by Eric
Employees Worked With
Jermaine Service adviser and also the Shuttle driver
July 08, 2022
They put paint protection on all there vehicles even if you don’t want it it cost too much you don’t want it it cost too much More
by Ron
Employees Worked With
