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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
1,009 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,009 reviews
August 04, 2026
communication on update needs to improve I have been waiting for over a month now to get my new car fixed that I purchased from y’all I got it on a sat and was right back that Monday with a complaint an waiting for over a month now to get my new car fixed that I purchased from y’all I got it on a sat and was right back that Monday with a complaint and I’m still waiting for my truck to be fixed More
by Ivetta Alexander
Verified CustomerEmployees Worked With
July 18, 2026
Paul was amazing to work with! He was able to get me out of my older vehicle lease into a new one same day and helped me find the truck with all of my “wish list”. He was able to get me out of my older vehicle lease into a new one same day and helped me find the truck with all of my “wish list”. More
by CYRENACOLLEEN
July 17, 2026
Excellent Service & Excellent Communication. They got my vehicle in and serviced same day - even though they already had a full schedule. They got my vehicle in and serviced same day - even though they already had a full schedule. More
by jllacey95
Employees Worked With
July 06, 2026
Everything was done in orfer great customer sevice every time i come tgey always do good job time i come tgey always do good job More
by chetkiaharper7
Employees Worked With
July 04, 2026
They helped resolve prior issues to my satisfaction. I had an oil leak and squeaking brakes from a prior service that they helped me resolve, whereas a previous service personnel who is no longer at the I had an oil leak and squeaking brakes from a prior service that they helped me resolve, whereas a previous service personnel who is no longer at the dealership was trying to tell me that the issue with the brakes squeaking is normal. More
by obengkyei
Employees Worked With
Jermaine and Joe in Service
July 03, 2026
We were greeted right away by the front desk attendant and Tiffany was available to sit down with us. She was able to get a vehicle for us to test drive quickly and stayed with us and kept us informed eve and Tiffany was available to sit down with us. She was able to get a vehicle for us to test drive quickly and stayed with us and kept us informed every step of the way. She was helpful and kind. More
by HLip
