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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
730 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 730 reviews
May 25, 2021
Everyone was extremely knowledgeable and helpful. Very friendly and accommodating during the entire process. I definitely recommend anyone go to this dealership. I liked all the help as well. friendly and accommodating during the entire process. I definitely recommend anyone go to this dealership. I liked all the help as well. More
by wcbjr1980
Employees Worked With
Glenn Kirby, Eric Rzentkowski
May 15, 2021
We loved the car. Very clean. Bought the car within an hour. Drove it home. Dealer and salesman were honest and straightforward. We were satisfied. hour. Drove it home. Dealer and salesman were honest and straightforward. We were satisfied. More
by jkuhnz2
April 23, 2021
This place is always great and Chris in the service department has been exceptional with all my needs. I have bought two cars from Russ Darrow and I’m sure I will be returning for a third and fourth si department has been exceptional with all my needs. I have bought two cars from Russ Darrow and I’m sure I will be returning for a third and fourth simply because of the friendly and knowledgeable service they provide. More
by rcondon21
Employees Worked With
Other Employees :
Jeffrey M Best, Robert Martin, Jalill Pannell, Lee Brosnaha, Gerome Durham
April 12, 2021
Julian was a pleasure to work with. He managed to provide space while we were shopping and then made himself available as we progressed through the purchase process. Julian helped to provide a great experien space while we were shopping and then made himself available as we progressed through the purchase process. Julian helped to provide a great experience from start to finish. More
by Ashley
Employees Worked With
April 02, 2021
Customer service was terrible. No one cares about the customers. They’re only concerned with money. Fees are unreasonably high. Will never go back for service customers. They’re only concerned with money. Fees are unreasonably high. Will never go back for service More
by cbnbonita
Employees Worked With
Other Employees :
Christopher Mundell, Eric Rzentkowski
March 21, 2021
Kai Tellez ,Todd,Justin and the whole team treated us great,very respectful and honest with info. Service way above competitors They made it a Great experience! great,very respectful and honest with info. Service way above competitors They made it a Great experience! More
by tinabock1769
Employees Worked With
Kia Tellez,Justin Hanna,Todd Long
March 19, 2021
Excellent and speedy service for my Town and Country. Wonderful! John was terrific! Time of appointment was convenient. Vehicle was was a bonus! I will recommend you to others. Wonderful! John was terrific! Time of appointment was convenient. Vehicle was was a bonus! I will recommend you to others. More
by Joseph.Masterson
Employees Worked With
February 28, 2021
Justine, my service representative, provided excellent service in a timely and efficient manner. I arrived without an appointment and was promptly greeted. Justine, you rock service in a timely and efficient manner. I arrived without an appointment and was promptly greeted. Justine, you rock More
by Inez
Employees Worked With
JUSTINE
February 19, 2021
Thanks for the free oil changes. Quick, friendly service. Great mechanic, was thorough with his process and explained everything~ Appreciate the tips in the Jeep Wave Program! Thanks Russ Darrow service. Great mechanic, was thorough with his process and explained everything~ Appreciate the tips in the Jeep Wave Program! Thanks Russ Darrow~ More
by Lynn McCann
Employees Worked With
Jalill Pannell
