Russ Darrow Metro Chrysler Dodge Jeep RAM

Terrible dealer to work with. Played a numbers game when making deal. Was there at 9:00am & deal did.not get finished until 2:00 pm. After purchased, terrible customer service. Since purchased from out of making deal. Was there at 9:00am & deal did.not get finished until 2:00 pm. After purchased, terrible customer service. Since purchased from out of state, they made me pay a 3rd party to process license, title & registration. Took them over 2 months to get me my license & registration. Only received after I made many phones calls to State of Illinois & State of Wisconsin to get them to mail my plates to me. They could care less that I could not drive my vehicle with expired temporary Wisconsin license. Would never recommend anyone purchase from this dealer! More

Good service and good communication with me. Disappointed the cashier was not masked although there were signs up everyone needed to be or they would provide one for you the cashier was not masked although there were signs up everyone needed to be or they would provide one for you More

Friendly knowledgeable sales team . Good experience. They worked to give me a deal I was happy with . Vehicle was delivered tanked and washed. The wife is very happy . worked to give me a deal I was happy with . Vehicle was delivered tanked and washed. The wife is very happy . More

All was done on time and satisfied with work. They fit me in to my schedule which was a huge benefit. Excellent service and work me in to my schedule which was a huge benefit. Excellent service and work More

Nice dealership and I was greeted quickly by the service writer. The service writer was not able to provide the correct service for my vehicle. And they didn’t make effort to schedule me for my recall by th writer. The service writer was not able to provide the correct service for my vehicle. And they didn’t make effort to schedule me for my recall by the manufacturer. More

I loved the attentive service I received when I arrived to search for my future vehicle. All my questions were answered without hesitation, regardless of the time it took. to search for my future vehicle. All my questions were answered without hesitation, regardless of the time it took. More

This is a great place to do business! I worked with Todd Long and he made sure that everything was done way above and beyond our expectations. I just wanted to say thank you and we'll be back! Long and he made sure that everything was done way above and beyond our expectations. I just wanted to say thank you and we'll be back! More

Wonderful service. Todd really knows how to take care of his customers and employees. Takes time with you. Lovely people. Will definitely recommend them to all my friends and family. his customers and employees. Takes time with you. Lovely people. Will definitely recommend them to all my friends and family. More

Great dealership to work with. Get you in and out and make sure that you are happy with everything. They are all great people to work with and Blanca was a delight to deal with through the whole process. make sure that you are happy with everything. They are all great people to work with and Blanca was a delight to deal with through the whole process. More

The check-in process was simple, the wait was reasonable and the price was less than I expected. This was my first time going to the dealership since I bought my vehicle and I was pleasantly surprised. and the price was less than I expected. This was my first time going to the dealership since I bought my vehicle and I was pleasantly surprised. More