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Russ Darrow Kia of Wauwatosa - Service Center

Wauwatosa, WI

4.3
205 Reviews
Call Service Center (414) 255-1549

205 Reviews of Russ Darrow Kia of Wauwatosa - Service Center

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January 21, 2025

Always takes great care of their customers only place I go to for my car. More

by awms54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena
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January 21, 2025

Did a great job, and was done when said. . really liked the video update . Thank for the great job More

by T40KEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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January 21, 2025

The wait was long and the seats in the waiting room are in bad shape. More

by justin248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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January 21, 2025

Nice service lady, all was quick and easy. No problems at all. Will return again soon More

by aubriw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2025

They took care of me at Tosa Kia, they even had an Uber take me home! More

by Zip1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 19, 2025

Thanks to russ darrow for taking care of my flat tire in a short time. They were very friendly. More

by wells.magnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

Your service advisors and techs are great ! Wait time was minimal and service was performed well More

by mmsmith6175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

I was met with a friendly employee who explained everything to me. While waiting for my vehicle a few employees came up to me to make sure I had everything I needed. It was a wonderful experience. More

by JULIEKRAMER10315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Towers
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Jan 19, 2025 -

Russ Darrow Kia of Wauwatosa responded

Julie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

Friendly service and great service department. They did the necessary work within the time frame they told me it would take and even did a car wash for me that I asked for. More

by blackwinterday04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajmal Taujoo
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Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

January 19, 2025

they did a excellent job with my car . from the service to customer service! I definitely recommend More

by GEETASHEANA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Jan 20, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

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